Dealership Experience
25 yrs, 1 mo
107 Reviews
Write a Review107 Reviews of Mike Yates
March 29, 2024
Excellent and great people to work with. To the point. They don’t waste time To the point. They don’t waste time More
Other Employees Tagged: Cameron Wormley
December 22, 2023
It was a great pleasure to have Robert as a sales rep. He was very professional and very helpful . I will sure send friends and family members to see him soon Happy holidays to the Bridgewater bmw team . He was very professional and very helpful . I will sure send friends and family members to see him soon Happy holidays to the Bridgewater bmw team . More
Other Employees Tagged: Rob Long , Robert from Finance
December 07, 2023
I have a long relationship with this dealership going back about 39 years. They have always been very friendly and professional. back about 39 years. They have always been very friendly and professional. More
Other Employees Tagged: Lori Trimarco , Daryl
November 21, 2023
I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college marketing student trainee at bmw gave me a ride and picked me up w a brand new M7 to the nearby mall for shopping. Lorrie squeezed me in for the last minute appointment, Christ greeted me as a long time friend. What a treat from Bridgewater BMW! Thanks as always to Gailon and Mike for supporting!!! More
Other Employees Tagged: Lori Trimarco, Chris Apgar, Chris Rokosny, Jeff Defonseka , Andrew
November 02, 2023
Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More
Other Employees Tagged: Lori Trimarco, Chris Apgar, Chris Rokosny, Jeff Defonseka, Heather Gawel , Louis Mateo
September 23, 2023
BMW of Bridgewater was excellent from start to finish. Warm greetings from start to finish, made the whole process feel like dealing with friends or family. Rob Long was amazing and very thorough, asking Warm greetings from start to finish, made the whole process feel like dealing with friends or family. Rob Long was amazing and very thorough, asking any and all my questions before I could ask. Explained the car and the process extremely well. Mike and Howie have also been very helpful during all of this as well. More
Other Employees Tagged: Rob Long
August 17, 2023
I purchased a car for $70k and when I took it to PA to get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and h get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and have a balance of $2,879.00 to pay to BMW of Main Line. I will never buy car from Bridgewater ever again. The sales manager Bill and some other said they would call and never did. I’m disgusted with their service More
Other Employees Tagged: Chris Rokosny, Victor Palumbo, Cameron Wormley
May 28, 2023
It was a pleasure doing business with Mark. He made it simple and easy to help make our decision as to what we wanted in our car. He was friendly and patient. We will be dealing again in the f He made it simple and easy to help make our decision as to what we wanted in our car. He was friendly and patient. We will be dealing again in the future. More
Other Employees Tagged: Mark Ongsiako, John Marfoglio
May 27, 2023
My daughter bought her first car from BMW bridgewater NJ and it couldn’t have been a better experience. Manjula was amazing from start to finish. Her patience and knowledge is outstanding. We would absolute and it couldn’t have been a better experience. Manjula was amazing from start to finish. Her patience and knowledge is outstanding. We would absolutely use her again. Mike Yates, the GM was phenomenal and we had the best customer service at his dealership. More
Other Employees Tagged: Manjula Biju
May 23, 2023
James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More
Other Employees Tagged: Chris Rokosny, Jeff Defonseka, James Jurgensen