Mo Ozmai at Stevinson Lexus of Lakewood

We have purchased five cars from Stevenson Lexus and continue to come back to them for their professionalism and great customer service. We are made to feel welcome each time we visit. We came in to lease a IS 250 based on an ad. Since the advertised car was not in stock, they honored the same price for the same model that had a few more options. We were in a position to leave without leasing a car unless we got the bottom line deal we wanted. The only reason why we rated a 4 for overall experience, was due to the number of times we had to go back and forth with the "four square" sales tactic which kept us there for hours. We were hoping they would offer us a bottom line deal without the runaround, but in the end, we ended up with a great deal which made the time worthwhile. The sale price was honored, the trade-in value we got matched the highest offer we got from another dealer, and the terms of the agreement met our expectations. We are once again happy customers.

Brent Turner was very personable and made the experience pleasant while we waited for the transaction to complete. We were happy to have worked with him and would work with him again. Dan Lather gave us the deal we wanted in the end to make the deal and not lose us as customers. We will return when we are ready to start car shopping again.

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Steve Szekula is the MAN! Steve has been a good friend for a long time now. I also have bought cars from him for the past 25 years too.
Pete Souvall and Mo Ozmai worked with me on another RX (my third). This was such an easy experience on my new acquisition. Thanks guys!

Also I would like to thank Mike Tsuji for his knowledge on the technical operation of the vehicle. He is a valuable part of your staff.

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Stevinson Management,

We wrote off Stevinson Lexus after returning our 1st lease…

Due to location, we walked into Stevinson to look at a couple of models with the intention of buying/leasing a car from Kuni if we decided on a Lexus.

We ran into Mo Ozmai (knew from Fashion Bar) and he turned a very negative experience into a positive relationship. I stress relationship; we appreciate the service and his willingness to assist us without pressure. Mo is professional, courteous, and always responsive to our questions and needs.

Mo Ozmai is the reason we leased our 2nd and our 3rd Lexus from Stevinson.

I am sure you know how fortunate your company is to have Mo part of your team.

Satisfied Customer,
Don and Sherril Marquess

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We bought a Lexus ES 350 in 2010 from Mo. He is friendly and works with you. The car has been serviced twice for the 5k and 10k service interval. The vehicle comes back properly serviced, washed, vacuumed inside and the tires blackened. Talk about quality of work. Waiting in the showroom while the vehicle is being serviced is a treat. I love the courtesy breakfast of fresh fruit, rolls and several choices of fresh coffee. The quiet ambiance is also conducive to getting some personal laptop work or reading done. After I had the 10k service interval performed one morning, I received a card in the mail offering 15% off any 5k service that same day! I called Mo and he got the service manager to send me a check for the 15%. Not a big deal, but it sure was considerate in this day and age when I am so used to being stiffed.

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The experience at Stevinson is ALWAYS a pleasure. I have bought 8 vehicles there in the last 12 years. I have shopped around, but the deal at Stevinson is ALWAYS the best deal! The Sales Rep we work with is Mo. He is one of the nicest people around, and will always make sure the rest of the transaction goes smooth! I highly recommend this Dealer!!

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Mo Ozmai recently sold us a used car. He was very attentive and professional in meeting our needs. He spent time showing us cars in our price range and was very knowledgable about the car we chose. He also was very helpful during the closing of the deal with both product and price. Mo can be trusted and depended upon to treat his customers well. We have dealt with Mo in the past and both times we have been pleased and satisfied with his service.

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I have dealt with Stevinson Lexus for years and have always gone back for the excellent customer care and treatment. Mo has been especially awesome in his ability to make things happen - from little things like providing loaners and even lunch, to making certain that my service experience is 100% satisfactory. I have never walked away feeling less than fully satisfied and knowing that I received the best any dealer can offer. Stevinson truly defines what customer service means.

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Folks-
Buying a car can be stressful and unpleasant - not any more. I have made my first, but not last, Lexus purchase. And - I will recommend with pride Stevinson of Lakewood and MY personal Lexus expert Mo Ozmai. Mo took the stress and pain out of purchasing a new vehicle. He knows his autos and he treats you like a friend. Put your trust in Mo and you will be rewarded with a pleasant experience and a terrific car. Oh, and the follow-up contacts are professional, timely and sincere. It was nice to get a note and a phone call to make sure that we are happy with our new car! Save Stevinson the trouble of advertising, take it from me and check them out!
Cheers,
Michael Valdez

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I have purchased around 13 Lexus vehicles from this dealership, the last 5 from Mo Ozmai pricipally because I trust the man and his integrity. He has always treated us right. The service department and staff are wonderful people and extremely helpful and professional. They get us in and get us out as promised. It is a no hassle place to buy a car, and a no hassle place to have it serviced. My wife and I especially like Mo. With this guy, what you see is what you get!

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