Myron Callender at Steve Lewis Subaru

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Steve Gonsalves, Justin Grzegorzewski, David Hanks

My Review of Steve Lewis Subaru:
My experience was very positive. I did not feel any pressure to purchase a vehicle and felt comfortable dealing with all of the above indicated employees of Steve Lewis Subaru. The environment is ( including the waiting area ) is relaxing and all of the employees are friendly and welcoming. I particularly enjoyed my training session since I was taught how to stream music through my cell phone. I no longer need to pay for satellite radio.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Joe Clark, Gus Erskine, Kerry O'Sullivan

My Review of Steve Lewis Subaru:
The staff works as a team. I didn't feel pressured to buy, rather I got the sense that Myron wanted to put me in the car that was right for me. I'm very happy with the service I've received as a new purchaser, and hope that the service excellence will continue for the life of the vehicle. I believe it will.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, David Hanks

My Review of Steve Lewis Subaru:
I was extremely happy with the people at Steve Lewis and the deal I got. I was in the market for a 2012 Forester - not yet having decided whether to trade my 2006 Forester or sell it outright. I shopped two dealers in the area and found that I received more for my car at Steve Lewis and I learned more about the car itself from them. In the end, I made the deal on the phone with the manager, Myron Callendar, and completed the process with Dave Hanks, who was incredibly helpful. I would comment too on the atmosphere in general...no pressure, looking to hear what you have to say...what you need. This was my sixth Subaru purchase, so I know they are great vehicles, but I have now changed dealerships as well. I would recommend Steve Lewis Subaru to anyone in Western MA.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Todd Gerry

My Review of Steve Lewis Subaru:
The people at Steve Lewis Subaru were very easy to deal with, specifically Todd in Sales and Myron the finance manager. I never experienced any delays from there side, and when we encountered a few outside problems regarding registration they worked fast to solve the problem and get me my car.I would recommend them for their professionalism and good attitude throughout the whole process.They made purchasing this car easy.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Joe Clark, Gus Erskine, Steve Gonsalves, Michael Teixeira

My Review of Steve Lewis Subaru:
I had gone to Steve Lewis Subaru after hearing good things about the dealership from my co-workers. I was immediately impressed with the sales service from Gus, and his patience and knowledge about Subaru's as I asked many questions about four different models. Throughout the process, I was also impressed with how everyone works as a true TEAM. I cannot say enough about the help I received with the financing process after I made my purchase choice. It got even better when I called a few days later to follow up on questions that I had. Gus was not available, but the TEAM again, was there to support me...thanks again, Steve and Joe!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Todd Gerry

My Review of Steve Lewis Subaru:
From the moment I walked into the dealership, everyone from Carey, to Todd, Myron, Mike, and John were all great. Very friendly, eager to please and patient. Gave great recommendations in putting me in the car that I liked best. Would recommend Steve Lewis.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Todd Gerry, Steve Gonsalves

My Review of Steve Lewis Subaru:
I had a very pleasant experience from the time I talked on the phone with Steve Gonsalves, through the paperwork with the new manager Kerry (sp.?), the financial work with Myron Callender & the overview of the car with Todd Gerry. Everyone went above and beyond to make the sale of my new Outback pleasant, personable & completely stress free. Not only will I recommend Steve Lewis Subaru to friends and family, but I will never forget the one and only car dealership I enjoyed working with!
Many Thanks :)
Cory Trant

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, David Hanks

My Review of Steve Lewis Subaru:
Having made the tough decision to change dealerships ( poor customer service in both sales and service departments, I suddenly felt adrift without a lifeboat! After visiting The Car Store in Norwich VT and connecting with an attentive sales guy in Keene NH, I was still unsure. It was then my son shared that he and his wife had had a very positive experience with Steve Lewis Subaru in Hadley and "Oh by the way they have moved to a new location that might just work out great for you!" Once I had an opportunity to meet and speak with with David Hanks and Myron Callender, I immediately felt genuinely taken care of in all respects. I appreciated David's coaching, guidance, and patience as we worked together towards the purchase of my new car. He was always professional and demonstrated such willingness to make sure I understood everything! To balance out all of the seriousness, he had an easy manner and wonderful sense of humor. Once it was time to pick up my new car, Myron took me under his wing with a similar easy manner and good humor to take me through the paperwork potion of the purchase. Unbelievably easy, satisfying and yes, even fun! I highly recommend this dealership and only have one tip for newcomers: Should you get to the point of a test drive and the ice cream stand is open, offer to stop and treat. These guys really deserve it. Thank you Steve Lewis Subaru. I LOVE my new car!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Joe Clark, Gus Erskine, Todd Gerry

My Review of Steve Lewis Subaru:
My experience at Steve Lewis Subaru was great- buying a new car is a process, and this dealership made the process a smooth one. Todd Gerry was informative, friendly, respectful and very helpful. The car I wanted was on the boat from Japan, and Todd helped me get exactly what I wanted in the car. Once it arrived, Myron helped tremendously process the paperwork quickly (I had a tight schedule that week, but wanted my *new* car!). Todd and Gus were very helpful giving me "tour" of all the amazing features of the car when I had time to stop by the following week.
Very helpful!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Myron Callender, Peter Lustenberger

My Review of Steve Lewis Subaru:
I'VE DEALTH WITH MANY DEALERS AND SALESMEN OVER THE YEARS AND, BY FAR, IT'S BEEN THE BEST EVER. PETER, MYRON AND KERRY PROVES THAT SELLING CAN BE ACHIEVED WITHOUT PRESSURING THE CONSUMER. WILL DEFINITELY DEAL WITH PETER, MYRON AND KERRY IN THE FUTURE. GOOD EXPERIENCE.

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