Nadia Long at Cumberland Valley Motors VW Subaru

Subaru Sales
About Nadia Long
Nadia  Long
I am originally from Germany. I have been in the US for the past 10 years. I speak 4 languages and I love to travel so I am sure we have lots to talk about. I love what I do and I am going to make sure you are 100% happy when you leave in your new or preowned vehicle.

Dealer Address
Cumberland Valley Motors VW Subaru
6714 Carlisle Pike
Mechanicsburg, Pennsylvania 17050
(717) 697-9448

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Al Winey
3/30/2012 10:48:41 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
We enjoyed working with Nadia. She was very professional and informative. Our daughter had purchased a new car from her last year, so we felt comfortable with her from the moment we met her. We were disappointed that we had to wait a week to take possession of the vehicle, but that was due to a manufacturer's recall which was not a reflection upon Nadia or the dealership. Overall, it was a good experience.

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Response from: Cumberland Valley Motors VW Subaru
Added: 3/31/2012 10:46:44 AM
We agree! Nadia is professional and informative!Congratulations on your new Subaru and thank you for your business. We appreciate you sharing your experience online and look forward to seeing you in our customer lounge!
Safe driving,
Monique Ullom, President

sdscoble
3/29/2012 10:50:04 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
My circumstances were extremely out of the ordinary.....

Nadia, made what seemed to be a mountain of difficulties, melt away. She not only displayed the utmost professionalism in making things happen for me,taking tremendous worry and concern off of my shoulders, but she displayed such a sweet and sincere gift of compassion and concern for my welfare. I know it was not easy to find me my car, but Nadia did it and she found me a car she knew I would love....and I do!!!

Nadia was precious to work with and a real sweetheart. Thank you so much, Nadia. I am your customer for life!!

Susan Scoble...A very happy Subaru lease customer

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Response from: Cumberland Valley Motors VW Subaru
Added: 3/30/2012 10:25:53 PM
Dear Susan,
Thank you for the wonderful review! Nadia and I were thrilled & truly touched reading your words. Nadia really is something special and I thank you for recognizing it. It is our goal to make all of our customers feel appreciated & happy, like a valued friend in our home. Nadia would love to work with your family & friends. Please recommend her to everyone you know. When you're in for your first oil change I'd love to meet you. You'll love your new Subaru - congratulations!
Warmest regards,
Monique Ullom, President

alice sior
3/28/2012 8:21:30 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
We've been long time returning customers. We love the man that works on our car (Dude). He is always friendly and explains things well. We dealt with Nadia Long this time. We stopped in to look, met Nadia and bought that day! She was friendly, knowledgeable and not pushy. Loved her.

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Response from: Cumberland Valley Motors VW Subaru
Added: 3/28/2012 10:22:42 AM
Alice,
Thank you for the kind words about Dude and your service experiences at CVM Subaru. The fact that you returned to buy another car from CVM tells us that our emphasis on service is working. Nadia loved working with you and would appreciate your referrals. I hope to meet you next time you are in for an oil change.
Kindest regards,
Monique Ullom, President

ccutch
3/2/2012 5:33:41 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Broady, Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
Craig C 3/2/12

Nadia was great to work with. She was very friendly and helpful. Tom did a nice job with the paper work. Overall I was pleased with my purchase of a 2011 VW Routan

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Response from: Cumberland Valley Motors VW Subaru
Added: 3/6/2012 1:22:21 PM
Dear Craig,
Congratulations on your new VW Routan! Thank you for your business. Also we apprecaite you taking the time to share your experience here at CVM Autopark. Nadia is pleased to know that you are so happy with the service your received from her. Please tell your friends!
Warm regards,
Monique Ullom, President

carol longwell
2/21/2012 9:35:49 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Broady, Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
Nadia Long is a saleswoman par excellence. She is personable, knowledgeable, solicitous and engaging. I have never before worked with anyone like her in acquiring an automobile. If she should ask for a raise, give it to her -- her value to CVM is incalculable.


Tom Broady made the cumbersome business of completing paper work efficient and speedy.

The services of both these employees determined my rating.

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Response from: Cumberland Valley Motors VW Subaru
Added: 2/21/2012 9:54:18 AM
"Nadia Long is a saleswoman par excellence." That is what we love to hear! Thank you so much for your business and time sharing about your recent visit. Nadia is thrilled to know that you feel you received 5 star treatment. Carol, please tell your friends and family about your great experience - I know Nadia would appreciate your referrals.
Warmest regards,
Monique Ullom
President

ryoki01
2/20/2012 9:31:48 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
Nadia was very professional,friendly, knowledgeable and worked diligently to help me buy a new car. I enjoyed working with her. and appreciate the extra leg work she did with working with my insurance company and bank.

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Response from: Cumberland Valley Motors VW Subaru
Added: 2/20/2012 10:17:03 AM
Thank you for taking the time to share your positive experience at CVM Subaru with Nadia Long. There is nothing more important than customer service, and it's nice to know that you appreciate Nadia's efforts and professionalism.
Kind regards,
Monique Ullom, President

wahoo82
2/10/2012 8:33:47 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Lang, Nadia Long, Erik Nordstrom

My Review of Cumberland Valley Motors VW Subaru:
After having a horrible 2 weeks trying to purchase a new vehicle from two different dealerships, including one I had to travel 100 miles to only to find out the car I had called and put a hold on was sold, my wife and I drove a few extra miles down the Pike to CVM to look at the Subaru. Nadia was very knowledgeable and with the help of the used car manager and sales manager was able to get us a good deal. We were able to drive home our new Subaru a few hours after we walked into the dealership. It was a great car buying experience and I can only hope that all my future purchases will be the same.

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Response from: Cumberland Valley Motors VW Subaru
Added: 2/11/2012 7:29:43 AM
Thank you for the wonderful review. I am so happy you found a car you loved and the service you deserve. Nadia is special and as our Salesperson of the Year for 2011 she has proven she has what it takes to make our customers happy. We look forward to a long relationship with you. Please send your friends and family to Nadia.
Happy & safe driving,
Monique Ullom, President

jcmac3578
12/16/2011 1:07:25 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Broady, Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
I have not purchased a new car in quite a few years so I was a little terrified about going through the process. On top of that, I was trading in my late wife's car to help defray the costs. Needless to say, I had mixed emotions about that as well. I did some pretty intense web research on various makes and models and decided that I really liked the Subaru Legacy GT. A couple of weeks ago - on Black Friday actually - I walked into your showroom and met Ms Nadia Long and all I can say is that #5's don't begin to do her justice...maybe #105's! What a friendly, thoughtful, caring, people-centric professional you have working there at CVM. I wouldn't even call it working...it was more like visiting or chatting with a friend every time we met or exchanged emails or chatted on the phone. Her eyebrows went up when I said "GT" because she said they were a rare breed. She was correct and only found 3 and one of those was already sold. For the next week, she worked diligently and relentlessly to divert "my car" from being shipped to another dealership. Her hard work paid off and I was rewarded with the car of my dreams. Nadia knew the emotional tug I was under trading in my late wife's car and she was very supportive and compassionate in understanding that aspect. I have my car, but Nadia's work is not done. She's following up with me today to see if I have any questions and will do the same I'm sure after the holiday...and my road trip. I also had a very nice experience talking to and completing my paperwork with Tom.
This has been a great, great experience so thank you for having such a wonderful, caring and professional staff.

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Response from: Cumberland Valley Motors VW Subaru
Added: 12/19/2011 7:08:51 PM
Thank you so much for the fabulous review. Nadia is very special and I am happy she made you feel so comfortable. I really enjoyed meeting you Sayurday and I look forward to years of friendship. Enjoy your Subaru!
Happy Holidays!
Best regards,
Monique Ullom, Presidnet

hbcsgre
11/15/2011 8:49:30 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
The sales staff at CVM was very friendly, helpful and knowledgable. Nadia Long was very personable without being pushy. I appreciated her going above and beyond to make my car buying experience as fun and stress free as possible.

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Response from: Cumberland Valley Motors VW Subaru
Added: 11/17/2011 7:41:48 PM
Another happy and satified customer that bought from CVM Subaru. Thank you so much for your busines and time spent online letting us know about your recent exprience with Nadia. She is happy to know that you had a good time and enjoyed procedure. Please recommend us and Nadia to everyone you know!
Warm regards,
Monique Ullom, President


wealth.advisor
11/11/2011 8:27:53 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadia Long

My Review of Cumberland Valley Motors VW Subaru:
Our family purchased a 2012 Subaru Outback Limited from Nadia Long on 11/11/11. Once again, our sixth vehicle purchase from CVM was an exceptional client experience. For your next vehicle purchase, look no further than Nadia at CVM for your competitive or best price on your new or used car purchase. Better yet, she and her team delivers consistently from the moment you meet to the service after the sale. Nadia is extremely effective at asking the right questions so you know her recommendation is consistent with your needs. A special thanks to her and Sales Manager Aaron Barnett for negotiating a great deal. We wish Nadia and her CVM team continued success in the future.

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Response from: Cumberland Valley Motors VW Subaru
Added: 11/17/2011 7:49:07 PM
Congratulations on your new Outback Limited and thanks for your repeat business. 6 cars - WOW! We can't thank you enough for your continued business and loyalty. Nadia is a dynamo! We're lucky to have her on our team. We'll look forward to helping your family on the 7th vehicle when you're in the market. Please refer us to your friends.
Warmest regards,
Monique Ullom, President

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