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Nakiyah Dukes

Overview Reviews (5) Inventory (235)

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Nakiyah Dukes

New & Used Product Specialist

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

3900 Jackson Rd
Ann Arbor, MI 48103

Some say car buying is complicated-- I say they just haven't met the right person yet. Let's change that narrative!

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5.0

5 Reviews

Some say car buying is complicated-- I say they just haven't met the right person yet. Let's change that narrative!

Overview Reviews (5) Inventory (235)

Dealership Experience

4 mos

Industry Experience

4 mos

Languages Spoken

English

5.0

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Nakiyah Dukes

November 11, 2025

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Employee Rating

Great customer service, wish I could give above 5 stars. She went over and above. She went over and above. More

by Lamont

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Greene, Jennifer Simons, Emily Sanders, Robert Iuliano, Scott Hall

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Nov 11, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your kind words. We'll be sure to share this with our team and look forward to serving you down the road at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor!

November 05, 2025

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I really don’t like buying cars, but that made it as possible. I’d come back for sure possible. I’d come back for sure More

by detroit1935

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 07, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Tell Me more about what happened please

October 27, 2025

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Employee Rating

Nakiyah is the BEST! I had an excellent craftsman buying experience with her. She also was very helpful after the sale. I highly recommend her and would definitely go I had an excellent craftsman buying experience with her. She also was very helpful after the sale. I highly recommend her and would definitely go to her for my next vehicle purchase. More

by Hjm330

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for the glowing review of Nakiyah and our team! We're delighted to hear everything went smoothly. We look forward to seeing you at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor again in the future. Safe travels!

October 22, 2025

Dealership Rating

Employee Rating

Excellent service, very friendly staff, very happy with the automobile. Sales person very, very helpful the automobile. Sales person very, very helpful More

by kubiam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 23, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for sharing your kind feedback! We truly appreciate your business, and we will pass along your comments to the team. See you next time at Suburban Chrysler Dodge Jeep RAM of Ann Arbor!

October 19, 2025

Dealership Rating

Employee Rating

Nakiyah and Jennifer have been great to work with! They were able to get me a great deal on my 2022 F-150. I'm very happy with my new-to-me truck! They were able to get me a great deal on my 2022 F-150. I'm very happy with my new-to-me truck! More

by pdklein88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Simons

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Oct 22, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

I'm really sorry to hear about your dissatisfaction with the additional charges and the level of information provided, as well as the difficulty you've had in reaching us post-purchase. It's important to us that our customers feel informed and valued throughout their entire buying process. If you could please give me a call at your earliest convenience, I'd like to investigate this issue further and see what we can do to make things right for you. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Tom Cockfield - Sales Manager - 734-800-7833

Oct 24, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for coming back with your wonderful review! Congratulations on your 2022 F-150! We’ll let Nakiyah and Jennifer know how pleased you are. We are also happy to hear that Tom and the team took great care of you. We appreciate the recommendation and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! Until next time, safe travels!

Oct 24, 2025 -

pdklein88 responded

Tom and his team were able to take great care of me! I highly recommend them.

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