No fault to the truck, my Tundra became inoperable. I needed a new one. I was frustrated at the first dealership and decided to look elsewhere. A friend recommended Bennett Toyota, I visited and was introduced to a sales associate, Alejandro (Alex) Neri,
From this first introduction, I got the feeling that I found someone who could help me.
Alex kindly and patiently guided me through the process of buying a new truck. Never forceful or pushy, he listened to my needs. He was articulate, engaging, open and honest. He made helpful suggestions when I was unsure. His exceptional product knowledge facilitated my decisions.
Though others might have tried to convince me to purchase a truck "on the lot", instead, Alex offered to find the right vehicle, even if he had to "go and get it myself".
Alex knew that I needed a vehicle ASAP, but he urged my patience. Five days later, arriving from Texas, my new Tacoma was sitting on the Bennett lot.
We sealed the deal and I purchased my new Tacoma. Alex found the right truck for me. I felt heard and respected.
I hope Alex is around when I need my next Toyota in 20 years or so. I recommend Alex Neri, his manager, Nardo Tavarez, and Bennett Toyota without reservation.
2 December 2014
I Recommend This Dealer:
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