I am very happy with my car purchase experience at Klaben Ford last week. That's coming from a guy that dreads buying a newer car and all the games some dealerships put you through. No games here. Jim and Natalie have me straight answers with no theatrics. Everyone that I came across there was very friendly. Free tank of gas and oil change and prompt service to boot and that was thrown in after the deal was signed. Look forward to making a new purchase in the future. At age 67 this was one of only two good car buying experiences I have had in my lifetime. And I love my new car.
"A Fantastic Experience"
My trip to Klaben Ford was wonderful and hassle free. Mike Urbania found the exact vehicle I was looking for. He got me a great price without any hassle or delay. Natalie Smith took care of the financing in a very timely manner. The service was outstanding and extremely friendly. I'll be sure to return for my next vehicle.
"Easiest car purchases I have ever made"
This was by far the easiest and fairest purchases of vehicles I have ever made. Mike Urbania was so easy and comfortable to talk to and deal with. No BS that you typically encounter. I actually bought 2 vehicles in one day. Both with Mike and then Natalie Smith did the financial in the morning and Nick Papantonakis did it in the afternoon. The whole place was very professional.
"Salesman J. Filkhorn was attentive, great follow through."
Salesman J. Filkhorn made the buying experience relaxing. He made sure he was available to answer all
of our questions and request. This was my 3rd Ford Escape purchased from Warren Klaben, and second purchase with salesman John Filkhorn.
"" Outstanding ""
- Angelo Caldrone
Excellent experience !! Second vehicle in one month I purchased. Mike Urbania is fantastic and made it seamless, truly this is the man you need to see. Natalie and Nick Great !!
My visit was quick and painless. Bo helped get the car I wanted around the price I was looking for and had Jim finish the job for us. Natalie was great as well, very friendly and helpful.
"Smooth experience "
I very much enjoyed my experience here. Everyone was very professional and helpful without being pushy towards buying. Very straightforward experience. I would go back for all my purchase and service needs.
My experience at klaben was exceptional! My salesman chuck was great! He was helpful and wanted to make sure my daughter got the right first car. He called me three days after we purchased a 2011 fiesta. I told him that the passenger side window didn't roll down. He had me come in and they fixed it free of charge (even though used cars only have a 1000 mile powertrain warranty) Karl in the service department was awesome! He was friendly and they fixed the car quickly! I couldn't be happier with my experience at klaben and would definitely buy a car there again! If you're looking to buy a car, go to klaben and ask for chuck! You'll be glad you did!
"Buy a new car and leave happy!!"
We have been a customer of this dealership for over 30 with no complaints. Where else can you say that in this day and age? They really try to meet your requests and more. They are pleasant and remember you and your name the next time they see you. We have bought several cars and trucks there and they do our service. In 30 years I have had one service problem and that is it. Go to Klaben and you will leave with a smile on your face!!
"Easy, enjoyable, hassel free."
My recent purchase was a stress free event where my wants and needs were exceeded. A great sales staff along with hassel free financing made this purchase easy and fast.