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Team Hyundai

Lexington Park, MD

4.6
308 Reviews

22514 Three Notch Road

Lexington Park, MD

20653

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308 Reviews of Team Hyundai

March 18, 2024

Friendly staff. Quick service. Easy to make appointments. Price quotes are accurate. Wait time was 1hr. Multi vehicle check completed and recommended services with q More

by Little Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE CROSS
Mar 21, 2024 -

Team Hyundai responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Team Hyundai special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly and quick service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. - The Hyundai of Southern Maryland Team

February 25, 2024

They were very knowledgeable and friendly. My service appt was great with them. Great dealership. More

by Brendaridgell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, JAMIE CROSS
Feb 28, 2024 -

Team Hyundai responded

Thanks for your perfect review, Brenda! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Hyundai of Southern Maryland Team

February 07, 2024

Service advisors very helpful. Easy to make appointments. They explain what needs to be done and the results. More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE CROSS
Feb 08, 2024 -

Team Hyundai responded

We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Hyundai of Southern Maryland Team

January 06, 2024

The service experience is always great. A quick check in, get a ride in the shuttle (Kevin Haggerty is AWESOME) and my car is ready before the time I requested. Keep up the good work. More

by jadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haggerty, JAMIE CROSS
Jan 10, 2024 -

Team Hyundai responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Team Hyundai. If there is anything more we can do for you please come back and see us any time! Take care! - The Hyundai of Southern Maryland Team

December 22, 2023

Best service department I have ever been to. Quick, professional service. I'm glad I found them. They answered all my questions. More

by Life long Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Payne, JAMIE CROSS
Dec 27, 2023 -

Team Hyundai responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. - The Hyundai of Southern Maryland Team

October 14, 2023

I would highly recommend Team Hyundai of Southern Maryland. Chris DiDomenico has the utmost integrity, honest, and a true pleasure to buy a car from. No questions were left unanswered and I look forw More

by mhay442002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DiDomenico
Oct 18, 2023 -

Team Hyundai responded

Thank you for your business and this review. We are happy to hear Chris was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Hyundai of Southern Maryland Team

July 25, 2023

Great staff And friendly. Easy process from start to finish. Daughter loved her first experience buying a car. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 28, 2023 -

Team Hyundai responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! - The Hyundai of Southern Maryland Team

June 13, 2023

Wow, Team Hyundai is the very best dealership I’ve ever been to sales and finance were the very best ever from the time I arrived to the time I pulled out was 2 hours . Chris was out of this world great! N More

by roberts64karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 16, 2023 -

Team Hyundai responded

We cannot thank you enough for your wonderful review of Team Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Hyundai of Southern Maryland Team

May 17, 2023

The only reason I go there is for the free oil changes that came with the car. More

by Bassethound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMIE CROSS
May 19, 2023 -

Team Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Hyundai of Southern Maryland Team

April 28, 2023

DANGER, WILL ROBINSON! !!!! I'll start by saying. Being new to the area. I blindly took my car to TEAM. Since they are very close to my workplace. Unfortunately, after sp More

by SG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance, JAMIE CROSS
May 03, 2023 -

Team Hyundai responded

Thank you for your feedback. We are familiar with this situation as you have been in several times for an oil leak. We replaced the valve cover gasket, however the leak came back. We then replaced the gasket again at no charge to you. After this was replaced, our tech road tested and encountered a lack of power in the engine. Further diagnosis was performed at no charge to you, once again. Our opinion is that there were independent repairs made outside of our facility. Without seeing the car we are unable to determine what repairs have been made. Regardless, if the wire harness with oil intrusion was not replaced, just repaired, this will not be a permanent fix. Hyundai does not recommend cutting the engine harness for repairs. Their standards require a new harness installation. We also called the extended warranty company and the claim was not approved. We feel that by not just putting a band aide on the issue was the right call.

May 03, 2023 -

SG1 responded

As stated, I came to TEAM with 2 issues. An oil leak and occasional lack of power. You didn't find the lack of power at that time. Which is understandable. However, I told you what the problem may have been. Since I had it before about 7 years back. Chantilly Hyundai cleaned\ replaced the throttle body at that time. FIXED... Yes, you did replace the gasket twice. That didn't fix the issue. It turned a minor leak into a major one. Then you told me that the valve cover was warped badly. It wasn't warped when I came to you. Nor did you mention it, until the very last visit. (my car has also never overheated to cause such) It was actually found to be cracked in two places. Probably from being overly torqued in an effort to fix the leak. Since that part is no longer manufactured by Hyundai or the aftermarket. You didn't know what to do about it. So, you lied about it. I found and purchased one from an out of state dealership. Had it replaced along with the throttle body that you cleaned and admittingly, had a problem adjusting after you cleaned it. Yes, there were independent repairs made. AFTER I stopped coming to you. As far as the extended warranty denial. Thats true. So, I paid you out of pocket. The absolute tell for me was. Out of all those service visits. I never once got a satisfaction survey. I wonder why? You can't even buy a burger without getting a satisfaction survey nowadays.

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