mgheika 4/9/2013 9:38:01 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned Fardeecey Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: We had an outstanding experience at Park Place Lexus - Grapevine. The staff was exceptional - from the receptionist, to the salesperson (Ned), to financing, to the technology support group. This was the first car buying experience that we had that we not a "high pressure" sale. Ned spent a couple of hours with us. He took time to explain every feature of the RX350. We were initally looking at a 2011 pre-owned RX-350, but ended up leasing a 2013. The Park Place facilities are excetional. You feel like you are in a hotel lobby - very warm, comfortable and inviting. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
kimcrossley 4/3/2013 11:33:12 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned FardeeceyJuan Puentes Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: This was our third purchase working with Ned and Juan. It is always such a pleasurable experience that we won't even consider going anywhere else! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
blfloyd 1/30/2013 3:44:21 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned FardeeceyMolly Wee Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: I had a wonderful experience at Park Place Lexus. From start to finish I received great service from knowledgeable people, and I absolutely LOVE my new Lexus. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
kerryjrt 1/29/2013 4:26:14 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned FardeeceyDorian JimenezJeff LasseterTony PuricelliBridgett RyanMolly Wee Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: Ned and Molly have assisted my wife and I through four Lexus purchases within the last two years and have given us nothing but outstanding service during this time. They have answered our questions to the fullest extent and have re-checked us over the phone and internet whenever possible. Dorian assisted in one of our purchases and was a great help in answering any other questions that we had. Jeff, Tony and Bridgett had taken us through the financial part of the transaction with no cross-sell at all. The service dept.has been excellent on all of our visits and handled everything in a timely manner. All in all, its a pleasure to do business with this dealership. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Brianbtm 12/16/2012 7:41:05 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned Fardeecey Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: It was awesome and will definitely go back for my next car. This was my second car I have bought from park place. The service after the sale is amazing Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
sberry17 12/10/2012 10:19:28 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned Fardeecey Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: Absolutely stellar service! I was very impressed with Mr. Fardeecey and the staff at Park Place and have been and will continue to be a service customer for the past 6 years and hope to continue for years to come. Outstanding vehicles and customer service. I highly recommend Ned and Park Place Lexus Grapevine. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jkzipay 12/4/2012 1:44:10 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned Fardeecey Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: I had visited another Lexus dealership 6 years ago and did not like the way the sales person treated me. He was forceful, in a hurry to make a deal and not very friendly. When I first visited this Lexus dealership 6 years ago (to buy my first Lexus), I was treated with respect and courteous. For 6 years now, I have always dealt with this dealership. Everybody is so nice and pleasant to deal with. Ned is a superior sales person, friendly, no presure, knowledgeable about the cars and I trusted him to get me the best deal on my new car. I am extremely pleased and satisfied with my over all experience with this dealership and will continue to do business with them. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
kamurphy5 9/7/2012 12:40:12 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned Fardeecey Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 3 Overall Score: 4.6 My Review Of Park Place Lexus Grapevine: The guys at Park Place really know how to take some of the pressure off in buying a new car. Ned is great to work with and has a no hassle approach. They sell a great product and have a great way of doing it. I highly reccommend both Ned and Park Place to anyone! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
txpotato 9/5/2012 10:48:34 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned FardeeceyMolly Wee Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: I was looking for Lexus Rx 350 for my wife. I started out at Sewell Lexus at Fort Worth and the manager would not agree the price I wanted. I then went to Park Place Lexus at Grapevine. Molly and Ned were very friendly and helpful. Molly tried her best to get the price I wanted and Ned spent quite some time with me explaining all the functions in the car. Everyone in this dealership was friendly and trying to help you. I am sure its great service will earn more and more business and customers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
mibike4two 6/3/2012 1:27:35 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ned FardeeceyMolly Wee Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Park Place Lexus Grapevine: Molly and Ned were exceptional! I walked in without an appointment having exchanged emails. Molly was very gracious and explained she had another customer who had an appointment. She introduced me to Ned and the two of them helped me. I wanted a particular color and set of options, Ned did the research and found the car. He had it brought over and cleaned up so I was ale to take it home that day. He also helped to find me financing that was less than I had planned through my credit union. Both were wonderful, I didn't feel like a customer, I felt like they really wanted to get to know me and help. It was a very personable experience.I am glad to be joining the Park Place family! I told Molly, she and Ned did a great job, not just exceeding expectations, but delighting the customer! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review