Nelson Badillo at Meadowlands Nissan

As I walked into the location I was greeted by the receptionist. I informed her I was looking for a pre-owned car and she introduced me to Nelson. As I sat down and explained the car and my price range Nelson found what I was looking for and we went out for a test drive. During the test drive he explained everything single detail about the car and all the features. After the test drive he pulled the car into the lot and let me look at the car inside and out, he wasn't pushy, let me take my time and answered my questions. We then sat down to review the car, and he presented the "CarFolio" which had carfax and all the important history on the car. I was "sold" this was the car I was looking for (2012 Nissan Altima Coupe), price was right, salesman was professional and the overall time I spent test driving, reviewing the carfax and completing all my paperwork was reasonable.

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Meadowlands Nissan is like a second home to us! Yes, am not kidding :) 'coz we had the privilege to enjoy their top notch customer service more than once. Last week, me and my husband had been to the dealership to check few pre-owned cars, however we ended up buying a brand new 2013 Altima! Thanks to Jonathan, Xavier and Jorge for giving us a great price and a superb service. Even during our previous or rather the first instance, when we had a pre-owned Altima from the same place, we were lucky to get the best deal and the greatest service. We are surely happy to have met all these wonderful people at Meadowlands Nissan who helped us through everything, be it the color pref or the model or the price. Even when we lost our first car during the storm(Sandy), all these guys were absolutely helpful and courteous to help us with our insurance claim and final settlement, and whatever needed to ensure a smooth end.

What I like the most at Meadowlands is, all of their employees have a smile and treat their customers equally and superbly, irrespective of what he/she is buying - be it a pre-owned small car or a brand new van! All of them take part in your happiness and wish you luck. That shows the kind of pride they take in their job! Keep it up guys!!
We are not only happy to be associated with you all but also proud to own a car from Meadowlands Nissan. Look forward to a continued relationship. Wish you all, Best of luck always!

Priya n Balaji Iyer

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Walked into the dealership very nervous, never had to get a car alone and money situation isn't where I want it to be. Nelson reassured me and took care of me! I got the car that I wanted and didn't have to put $ down.
Nelson was also very patient with me. Was unsure about which vehicle I wanted to lease and took me out on 2 test drive one for the rogue 2nd for the Altima. Decision was made once I test drove the Altima!

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Nelson was very helpful and took a lot of time to discuss all of my options with me. I never felt rushed or pressured to buy which is very important to me. He answered all of my questions knowledgably and professionally. He also made every effort to grant all of my requests until I was satisfied I was making the right decision. I would highly recommend Nelson to other potential buyers. I can't wait to pick up my new car!

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No pressure friendly sale rep, would return again recommended . Nelson knew the models well and informed us about all the features the murano had he was easy to work with.

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I, like many of you that may be reading this, basically took a 'tour' of all of the dealerships on Route 46 (Clifton to Fairfield), Route 17 (Meadowlands and about 30 minutes north on 17 from the Meadowlands) and Route 22 (Hillside to Springfield).

I HATE high pressure sales. I've previously been in sales (not car sales though) and I can't stand the question "So why are you buying with us today?" because it's a sales tactic, and many weaker-willed individuals can be sucked into a car they may not want. Good news; I didn't find these high pressure sales tactics at Meadowlands with Nelson.

On the first day I stopped by, I told Nelson I wasn't buying that day. He told me he'd happily answer any questions, show me any cars, and just help me when I am ready. That's exactly what he did. I took my car for a test drive on my first visit (a Saturday I believe). I came back on Tuesday, and called ahead of time to make sure the car was still there. Nelson came in on his day off to be there when I came by for the final test drive.

The only part of the experience I didn't like, was when there was another couple attempting to buy the car when I arrived (but failed to find a financial approval/credit). Once they declined, another manager came over to me (Nelson's manager/boss from my initial impression) and this is the only part of my experience I didn't like - he was definitely slightly 'pushy' in a sense. He said, "We can get all of your paperwork signed and everything wrapped up in 20 minutes." Meaning, he was already assuming we were going to buy the car and yet I had been very clear that I wanted to test drive the car one more time. All in all, it's possible it could have been a 'tactic' to make us sit and wait while another couple was 'attempting to purchase the car' but there is no way for me to know. Just be aware of it, and if you have the same experience you can deduce that's it's likely a sales tactic. But in all fairness, I couldn't tell and the rest of my entire experience was fantastic. (The paperwork and processing took 2 hours which was painful, but I think that's the norm at dealerships...)

I drove the car a second time, and came back ready to purchase. And it' important to mention that they didn't change their story on the pricing and value for my trade in, even after the whole thing with another 'couple' that was trying to purchase the vehicle.

The car needed a few things and I knew I couldn't drive it off the lot with the two things I needed: there was a very faint smoke smell I wanted removed, and I needed a small 'panel' piece for the front bumper that was about 1" x 1" and covers a tow hitch hidden on the front of the car. I am VERY pleased to report that not only did Nelson proactively stay in touch with me to get these things taken care of, he even took care of getting the driver and passenger window tint removed for me (which was not part of my original request - it was something additional I asked for).

I would definitely recommend giving these guys a chance. Ask for Nelson, he was not pressuring me at all and he was highly proactive in helping me with ANYTHING post-sale. He earned my business.

Also, just some helpful info for you - check out the dealerships on DealerRater but also look at their Better Business Bureau rating. You will find the dealerships that try to do the right thing, like Meadowlands Nissan, may have BBB complaints but because they try to resolve and respond to them, they still have a great rating. You will also find other dealerships that are trying to hide bad reputations by getting good DealerRater reviews but when you view their BBB ratings, they may have an 'F' because they aren't responding to customer complaints and trying to resolve things. I found one with 29 unresponded BBB complaints!!!!!! Unbelievable that they wouldn't even try to resolve things with those customers.

Every company will have some people complain, that's normal. But any GOOD company will at least make an attempt at resolving things to try and see if they can reach a fair compromise with a reasonable customer. I think Meadowlands Nissan is a great place to buy a car and that they try and do the right thing - at least that was my personal experience with Nelson.

Thanks Nelson!

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Our experience at Meadowlands Nissan was great. Nelson Badillo treated us kindly and made our purchase a stress free on. Hi friendly and relaxed attention gave us comfort. Nelson had great knowledge of the car we were buying, and was able to speak to all the variations from our last model, which was extremely helpful in making our choice. We look forward to using to trying out the service with this dealer as well, hoping for a similar experience.

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Nelson Badillo made sure that our experience in Nissan went very smoothly. Not only he was very professional, but also very friendly. He listened to us very carefully in the beginning, tried to understand what we were looking for in a car. He answered all our questions in a very friendly manner. We really appreciate his help, and also we strongly believe that Nelson Badillo is a great asset to Meadowlands Nissan.

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I would recommend Meadowlands Nissan based on my experience with them. I saw the vehicle on the internet on the kelly Blue Book site. It directed me to Meadowlands Nissan and I called and spoke with George who gave me some additional information. He put me in touch wiht Nelson and we discussed the car and what steps were taken to have it classified as a certified pre-owned car I traveled from Philadelphia to Penn Station in Newark N.J. were Nelson met me.Nelsonvery friendly and knowledgeable. He answered questions I had about the Murano I was interested in on the way to the dealership. I was impressed by his attention to detail to make sure everything he told me regarding the car was correct. I was also impressed that I met each person I spoke with over the phone once I arrived at Meadowlands Nissan.

I would recommend Nelson and Meadowlands Nissan to family and friends.

Anthony Turner

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The overall experience was a positive one. Nelson was persistent in staying in contact with me about leasing a new car and was very helpful in answering all my questions. He gave me a good price for my new lease and stayed in contact afterwards to make sure everything was okay with my car. Probably the best experience I've had after five leases with Nissan.

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