My Review Of Benny Boyd Bastrop:
I reached out to Benny Boyd looking for a new Jeep Wrangler Unlimited Rubicon with very specific options. As I am over an hour and a half away, I also had strict requirements for over the phone sight unseen appraisal on my trade in vehicle (all contingent on it actually being in the condition I claimed it to be in, of course) as well as every single number down to the exact trade amount, new vehicle best sales price, amount to be finance, interest rate, and payment before I would make the trip up. Newton Whiddon had no problems helping me out and went straight to work. He also brought in Bob Straight to make sure I was being taken care of on his days off, and Bob took care of me without missing a beat. There was not a *single* surprise when I made it up to the dealership to sign paperwork. The vehicle I was looking at was up front and was spotless. I was greeted outside by Bob and Newton (who both stayed late to help me out with this purchase being I was over an hour and a half away, thanks guys!), and they immediately got me ready for my test drive and handed me the keys to take it for a spin. Upon arriving back, I decided to proceed with the purchase/trade in and was greeted by Tim (finance specialist who had given me all the details over the phone previously). He showed me all of the paperwork and all of my options - not a single thing was a surprise or a battle in financing as they had given me *every single detail* over the phone prior to me coming up to purchase. I didn't have to argue numbers, I didn't have to fight to decline unneeded warranties, I didn't have to negotiate buying down my interest rate - they were completely transparent and honest with me from the very beginning all the way through handing me my keys. I have never once felt so respected as a customer throughout a vehicle purchase and would gladly drive three times the distance for this kind of purchase experience. All said, the deal Newton, Bob, and Tim worked out for me at Benny Boyd Bastrop was around $2,600 cheaper than any dealer within 50 miles of me. I am one ecstatic new 2014 Jeep Wrangler Unlimited Rubicon owner. =]
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