Nicholas Fear

Excellent service, helpful receptionist, very pleased, will return,like notifications of service liked coffee and snacks will return,like notifications of service liked coffee and snacks More

by KLUCITAS Verified Customer Verified Customer

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I had an emergency when my one (1) year old Hyundai Sante Fe Hybrid Limited would not start. After a charge by AAA I was able to drive my vehicle to Matthews Hyundai. Nick Fear, Service Manager was able to Fe Hybrid Limited would not start. After a charge by AAA I was able to drive my vehicle to Matthews Hyundai. Nick Fear, Service Manager was able to get my vehicle into the garage without me having a previously scheduled appointment. Since my vehicle was kept overnight, I was given a similar vehicle as a loaner. More

by mdinova Verified Customer Verified Customer

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Great service. Especially Nick Fear. He went out of his way to answer our questions and help us in every way possible. Especially Nick Fear. He went out of his way to answer our questions and help us in every way possible. More

by TIMNGAIL0 Verified Customer Verified Customer

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EXCELLENT AS ALWAYS, VERY FRIENDLY STAFF AND VERY HELPFUL WITH ANY QUESTIONS OR CONCERNS WE HAVE HELPFUL WITH ANY QUESTIONS OR CONCERNS WE HAVE More

by KGRANT4 Verified Customer Verified Customer

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Well, that is a voluntary giving of a personal opinion. I have been dealing with Nick Fear for years now, he is always exceeding your expectations and beyond. Thanks again Nick for taking care of our bus I have been dealing with Nick Fear for years now, he is always exceeding your expectations and beyond. Thanks again Nick for taking care of our business, I appreciate it! The new sales star, that Matthews has gained is Olivia, the sales consultant. We came across this time and looking forward to doing an excellent deal. More

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Lies, liars, professional liars, lazy liars, lied to me every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they every step of the way, LIARS!!! We started off our interaction by me simply asking do I have a cpo warranty, service said no...I asked sales, they said yes, I asked service again and they tell me "well would you look at that"...lie Then they tell me I'm going to be without my car for next three weeks, I ask do you have any rentals, they say no, lie... Even if that's the truth it's not my problem you don't have a rental, Then you refuse to give me my car back, even though its in driving condition, you play this hostage game with my own car because you want to cash in on that warranty, So once I threatened to take my car back you give me a shuttle car, only after my threat, only after I had to take the bus to work for a week straight, when you could of done that to begin with, You guys told me my car would be done by Friday, you are a bunch of liars, it took an additional 10 days Word of advice just tell the truth, I will definitely let everyone I know or ever meet in the future how unprofessional your service department is, More

by LUISLCREYES Verified Customer Verified Customer

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I asked for a synthetic oil change but not sure they put synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? synthetic oil in my car. Concerned because the reciept does not say synthetic oil was used? More

by CHRISTOPHER1.GREEN Verified Customer Verified Customer

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Matthews Hyundai have Always make us feel like we are valued customers. I appreciate their hospitality. valued customers. I appreciate their hospitality. More

by HUNTINGLATOUR Verified Customer Verified Customer

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I had my car go in for a warranty fix and while they had my car Nick from service department kept in contact with any updates and how car was coming along . Which I was very pleased with ! He also had a rec my car Nick from service department kept in contact with any updates and how car was coming along . Which I was very pleased with ! He also had a recall issue taken care of while he had my car . More

by Karen Verified Customer Verified Customer

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Very fast and friendly service. My vehicle was ready to go in a shorter time than expected. My vehicle was ready to go in a shorter time than expected. More

by P.ADEE Verified Customer Verified Customer

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