Nick Dougherty

Service department is horrible. After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my sk After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my skid plates I noticed multiple bolt holes are stripped out, my rear skid plate only had 3 bolts and they were not the same as factory bolts, my drain plug was way overtightened to the point I thought it was going to strip and my oil filter was so tight I had to put a hole in it to get it off. They've forgotten to tighten my oil filter before causing a huge oil leak and they don't always rotate your tires when you pay for them to do it. I mark my tires every time I go in there and have caught them not rotating them. Worst Service techs ever. Advisors are nice but the techs make them all look bad More

Helpful 0

Report | Print

Nick at Carver made the car buying experience a breeze. Being out of state there was a lot of follow up and questions on my end and Nick couldn’t have made the process easier. Definitely recommend. Being out of state there was a lot of follow up and questions on my end and Nick couldn’t have made the process easier. Definitely recommend. More

by agpeterson99 Verified Customer Verified Customer

Helpful 0

Report | Print

Great sales men, so easy to work with. Made a stressful major purchase easy!I have told my friends and family to go to Carver. I had been to nine dealerships around and in Indianapolis and Made a stressful major purchase easy!I have told my friends and family to go to Carver. I had been to nine dealerships around and in Indianapolis and it was so refreshing to work with Carver! More

by lariann musgrove Verified Customer Verified Customer

Helpful 0

Report | Print

Fast, very friendly. Cares about you and your needs and wants. Highly recommend them for your car buying needs. Cares about you and your needs and wants. Highly recommend them for your car buying needs. More

by mike-n-ashley2010 Verified Customer Verified Customer

Helpful 0

Report | Print

Great first experience with Toyota. Love the car and was very happy with all of interactions at Carver. Love the car and was very happy with all of interactions at Carver. More

by btbrewer Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice dealership with knowledgeable staff. We didn't have to wait long to get started once we figured out the vehicle we wanted. We didn't have to wait long to get started once we figured out the vehicle we wanted. More

by jimmybramlett Verified Customer Verified Customer

Helpful 0

Report | Print

I thought the dealership was very honest and helpful with vehicle purchased. They serviced and fixed oil leak. However I found out later that some of electronics controls don’t function! vehicle purchased. They serviced and fixed oil leak. However I found out later that some of electronics controls don’t function! More

by jmjarvis Verified Customer Verified Customer

Helpful 0

Report | Print

I was impressed how helpful and efficient Adam was in buying my new car. Everything was above board and transparent and everything done as promised in a timely manner. I highly recommend Adam Barker and buying my new car. Everything was above board and transparent and everything done as promised in a timely manner. I highly recommend Adam Barker and Carver Toyota if you are looking for a new/used vehicle ! More

Helpful 1

Report | Print

One of the key metrics of customer service performance is repeat business. I purchased a vehicle from these folks three months ago. As a testament to the quality of their superior customer service, I jus repeat business. I purchased a vehicle from these folks three months ago. As a testament to the quality of their superior customer service, I just completed another vehicle purchase with this franchise. Again, the process was seamless. Jason and his sales staff worked their magic. I am completely satisfied with the vehicle and the service. No buyers remorse. In fact, I am even happier this time around “if this is possible” This dealership is definitely my go to place for a vehicle purchase. More

by Happy Camper Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve been buying cars from Nick for over five years now this is my third vehicle recommend all my friends and family to him. He’s a great guy to deal with very easy-going always looks out for me and my fam this is my third vehicle recommend all my friends and family to him. He’s a great guy to deal with very easy-going always looks out for me and my family. More

Helpful 0

Report | Print