lucymerritt 7/26/2012 11:12:02 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Nilda MillerArnaldo Rivera Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: It was a great experience and they were very friendly and attentive. I recommend this dealership to anyone looking for a new car. They worked fast and it was not a whole day thing. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 8/15/2012 2:08:33 PMThank you for writing this fantastic review! I am happy to hear about your positive experience with us. Also, thank you for your recommendation. Visit us on Twitter and Facebook for access to our exclusive specials.Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
lakeerie59 7/11/2012 10:37:36 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Oleg GeraNilda MillerCharles Scott Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: From the moment I inquired on the internet to the time I walked in the showroom I was impressed with the friendliness, professionalism and concern the employees have for a customer.Nilda Miller was very pleasant, helpful and knowledgable about the cars I inquired about. She was prompt on return calls and set up an appointment with Charles Scott for me.Charles was very thorough in the explanation of all the various components of the car giving the best customer service I've experienced in a long time. Not having a new car since 1999 has brought many changes in cars through all those years and Charles was even willing to set up many of the conveniences, such as bluetooth, for me.Oleg Gera was very thorough in his explanation of the finance agreement and extra options offered for the customers convenience.Overall, the experience was well worth it. I would recommend to my friends and relatives to definetly visit Haleen Kia and the aformentioned employees for a fair price, quality service and overall A-1 experience.Carole LewisNew 2013 Optima LX Customer Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 7/23/2012 4:23:00 PMCarole, thank you so much for this thorough review of your experience and our performance. We believe that truly caring for the needs of our customers is the only way to provide the level of customer service that we strive for. First understanding your situation then, and making sure that you understood everything that was being presented to you, was paramount to the success of your visit. Thanks again for the great review and highly-valued recommendation, and know that we are elated that you chose us to be the dealership that sold you your first vehicle in over a decade! Congratulations on your new feature-rich 2013 Kia Optima LX! We know it will fulfill your needs as a driver, just as we standby ready to act on any other future needs that you have back at the dealership!Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
Daryl1986 7/6/2012 6:06:30 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin LabudaNilda Miller Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: Our experience purchasing a new 2012 Sorento was awesome! they were so knowledgeable and patient with us. I would highly recommend the dealership to family and friends. A big KUDOS to Justin who came in to help us on his day off and spent 3 1/2 hours with us. Also, a big KUDOS to Nilda who had GREAT customer service. thank you! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 7/16/2012 7:39:08 PMOur staff's willingness to help is truly unmatched, and we appreciate hearing the satisfaction that this gives our customers. As you saw, we do whatever it takes to guide our customers through the often difficult and stressful car-buying process. We hope that we have earned your trust, and welcome you to the Halleen Kia family! Thank you for this highly-valued review, and congratulations on your new 2012 Kia Sorento! Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
soychick 6/7/2012 9:11:51 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin LabudaNilda Miller Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: We were impressed with how low the non-negotiated rate was. Also the dealer gave us an extremely favorable rate for our trade-in. The car was ready when we got there and the transaction went smoothly. Overall the best new car purchase experience I have ever had. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 6/8/2012 6:34:57 PMThank you for this great review. We are so glad to hear that you found us when you did! Our sticker prices truly are the lowest around and we highly value your trade-ins. Our staff knows that every step of the process should be as easy and stress-free as possible in order to get you out of your old car and into your new one. Again, thank you for the complimentary review, and do not forget about us for all of your vehicle related needs.Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
asunagel 5/30/2012 7:00:47 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Oleg GeraNilda MillerGreg Zolnai Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: I found my way to the dealership via their website. I browsed cars online found two models I liked and sent for an eQuote. Nilda Miller, Manager of Internet Sale, was very responsive. When I visited the dealership I was worked with Greg Zonai. The last time I bought a new car was about six years ago and it was a long and painful experience and I still have flashbacks :) I knew that my visit to Haleen Kia would be different because my mom, brother and daughter all have recently purchased a Kia and they had very good experiences. Greg Zonai was waiting for me at the door and he answered all my questions regarding the different models. I let him know that I spent a two hour highway commute every day and I needed a car that had excellent gas mileage. He took the time to explain the gas consumption and cost savings of the model I was interested in buying. My experience with Greg was very low key, no pressure, and a good experience. Oleg Gera, Finance Manager, was easy going and he saved me more money in the long run! Nilda Miller, Internet Sales Manager, checked on me throughout my visit asking how everything was going. I drove off the lot in my new KIA Optima loving my new ride and the fact that I got a great deal and didn't have a headache!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 5/31/2012 1:55:49 PMThank you for this thoughtful review. It is nice to hear that our website, Internet Sales Team, and word of mouth recommendations brought you to our dealership. For someone commuting as much as you do, a Kia vehicle is the perfect choice for high MPG, value, and longevity, and our store is the perfect place to receive the best deal while feeling comfortable through our honest staff. We understand how some dealerships operate, therefore we strive to ensure that you leave with a new vehicle at a great deal and not a headache!Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
webb66 5/29/2012 2:07:35 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Oleg GeraRichard KwiatkowskiNilda Miller Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 4 Pricing: 4 Overall Score: 4.6 My Review Of Halleen Kia: My husband and I enjoyed working with Richard Kwiatkowski. He was very honest and very pleasant to work with. Although it took a few more days then expected to get financed, we ended up with a better deal then anticipated because of Richard and Oleg's hard work! They even had toys and coloring books for our boys to play with when we were waiting! I also thought that it was very nice of them to call numerous times to see if everything was going smoothly and that we still loved our car! I definitely would reccomend Richard Kwiatkowski and Halleen Kia in North Olmsted!! - The Webb Family Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 5/29/2012 4:22:16 PMIt is so great to hear that your experience was such a positive one for your whole family. I have full confidence that Oleg and Richard were looking out for your best interest during the down time while you were awaiting financing, and clearly it paid off. You were able to work with the finest staff of courteous, honest, and caring individuals. This will not change as your family is now a part of ours as well. Please do not hesitate to utilize us for any future automotive needs that you may have. Thank you for the positive review, and congratulations on your new Kia!Best,Mark Halleen - Vice Presidenthalleen@halleenkia.com
playinghooky101 4/28/2012 11:43:12 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kris CoulterJustin LabudaNilda MillerSteve Stein Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: My time with Halleen Kia was a very pleasant experience. Simple...Easy...Professional. Justin Labuda put in a lot of time finding my car, and did not disappoint! I'll be very happy to recommend him.Tim Feterle Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 4/30/2012 2:29:51 PMThank you for sharing your experience, Tim! Justin is an asset to the Halleen Kia team and we are happy to hear that you enjoyed working with him. Your recommendation means a lot to all of us and we hope to see you again in the future.Be sure to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates. Best, Mark Halleen - Vice President - mhalleen@halleenkia.com
susangallagher 2/29/2012 8:58:12 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: David HalleenNilda Miller Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: David was extremely patient with me and I have already espoused to friends about my experience. It is the best car purchasing experience I have had in 25 years of purchasing cars. Thank you!! David was great! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 3/2/2012 1:10:30 PMThank you for the kind words! David is going to be happy to hear that you enjoyed working with him. We truly appreciate your recommendation and value your business, and we hope to see you again soon. Congratulations on the car!Don't forget to like us on Facebook and Twitter so you can take advantage of exclusive savings and updates!Thanks again, Eric Halleen, President/GM - ehalleen@halleenkia.com
mdgroff 2/13/2012 10:05:57 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Oleg GeraNilda MillerSam Zayed Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: We came to the dealership just looking around - not expecting to actually make a purchase. They were very easy going - no pressure. They made me feel welcome. Me and my husband ended up buying two new cars (we needed them) and are so happy with our purchase and the price we paid. I'm so glad we went to Halleen Kia. We had been to two Honda dealers and didn't make a purchase - so we mean it when we say we had a great enough experience to actually buy 2 vehicles! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 2/14/2012 12:10:57 PMThank you for sharing your exceptional experience with us, Mary! We appreciate the warm review and we're so happy you enjoyed your time with us. You and your husband were a pleasure to work with and I hope you're loving those fantastic new vehicles. Please come see us again soon! Also, be sure to like us on Facebook and Twitter so you can take advantage of exclusive savings and updates!Regards, Eric Halleen, President/GM - ehalleen@halleenkia.com
hammpamela 1/17/2012 7:47:18 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Nilda MillerArnaldo Rivera Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Halleen Kia: I would like to thank Nilda Miller for her initial help with gettingmy financing approved. When I came in on Saturday (1/14/12) I had noidea I would be walking out with a brand new Kia. Arnaldo Rivera wasgreat! At first I was a little discouraged because I didn't have a hugedown payment to work with but he didn't give up on me and came back withan offer I couldn't refuse! This is my 2nd vehicle I've purchased fromHalleen and they are the only dealer I will ever buy from! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Halleen KiaAdded: 1/17/2012 12:28:06 PMThank you for sharing your experience with us! We sincerely appreciate the kind words and loyalty. Nilda and Arnaldo are going to be thrilled to hear that they made an impression on you! It is a pleasure for all of us at Halleen Kia to help you and we will look forward to your future visits. In the meantime, don't forget to like us on Facebook and Twitter so you can take advantage of our exclusive offers and updates!Thanks again,Mark Halleen - Vice Presidentmhalleen@halleenkia.com