Paul Nettler

This was the 5 car we bought from Tom Pappas Toyota and have always had great sales experience and service. have always had great sales experience and service. More

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Outstanding employees and a job well done. Service workers went above and beyond. THank you. Service workers went above and beyond. THank you. More

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Parts ordered arrived quickly. Got my truck in on time, and they finished earlier than I was quoted. Waiting area was nice enough for me to work remotely. An altogether painless Got my truck in on time, and they finished earlier than I was quoted. Waiting area was nice enough for me to work remotely. An altogether painless and pleasant experience. More

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Bob Holliday my sales person was amazing. He did a great job selling me my 2022 tundra and give him 5 stars. Then there is you service department. I should have given them 1 star. I have been He did a great job selling me my 2022 tundra and give him 5 stars. Then there is you service department. I should have given them 1 star. I have been in contact with them since June 23 on a safety recall and another issue. Every time I call Paul in service he always tells me he will call me back and never does. It's always the same answer. So here we are in September and still nothing has been done. So frustrating. Sincerely, Tim More

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Although the state safety and emissions inspections took longer than expected, I was kept informed along the way. Waiting area was confortable and well stocked. Accessability was reasonable. Appointment mad longer than expected, I was kept informed along the way. Waiting area was confortable and well stocked. Accessability was reasonable. Appointment made on line for 2:30 p.m.; arrived at 2:25 p.m.; car moved into service area by 2:30 p.m.; finished about 4:20 p.m. More

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As a retired mechanic myself, i am very picky who I trust with my vehicle. Pappas Toyota is one such place I trust. They are always very thorough, they explain everything before they start and everything the with my vehicle. Pappas Toyota is one such place I trust. They are always very thorough, they explain everything before they start and everything they find after the service. I would trust no one else with my cars. More

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I am extremely grateful that Pappas Toyota got our car in to repair a window. We were very impressed with the speed of the repair and the price. to repair a window. We were very impressed with the speed of the repair and the price. More

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Wonderful job! It was quick and efficient, I was scheduled the day I requested. Thank you It was quick and efficient, I was scheduled the day I requested. Thank you More

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Pappas Toyota is a first class dealership with first class professionals in every department. I have purchased 5 new Toyotas from Pappas over the past 35 years and have loved everyone of my Toyotas (Cor class professionals in every department. I have purchased 5 new Toyotas from Pappas over the past 35 years and have loved everyone of my Toyotas (Corolla, 4 Runner, Sequoia). Excited to have a new Sequoia after hitting 222K on my 2012 thanks to the great care from the service department. Thanks to Paul Nettler (Service Advisor for 35 years) and Tony Overkamp (sales) finding me my new Sequoia and all the Pappas staff are top rate in my book. Five Stars! More

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I scheduled an appointment at 10 AM for an oil change. I arrived at 9:55 did not get out if there to 11:36 AM. seems way too long for a simple procedure. arrived at 9:55 did not get out if there to 11:36 AM. seems way too long for a simple procedure. More

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