Pete Heutel
Pete Heutel at Sunset Ford of Waterloo
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Pete Heutel

General Manager / Sales & Finance

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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5.0
49 Reviews

Dealership Experience

19 yrs, 2 mos

Industry Experience

21 yrs

Employee Video

5.0

49 Reviews

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49 Reviews of Pete Heutel

April 06, 2024

Dealership Rating
Employee Rating

Nice & clean Waterloo Facility. Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealersh More

by Ed & Chris Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We truly appreciate the chance to work with you and wish you many happy, safe miles with your new vehicle. Our team is here for any future needs; come back and see us!

January 23, 2024

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Employee Rating

Bought a new Ford Edge. Great experience, Very friendly and eager to please. Made sure I was comfortable with car and price. More

by joeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review, and congratulations on your purchase! Our team truly enjoyed working with you, and we will see you next time!

December 19, 2023

Dealership Rating
Employee Rating

This is the 5th vehicle I have purchased at Sunset. Picked out a 2023 expedition which had great end of year price. Worked with salesman Joe Hill who did a great job with all my questions and concerns More

by mholtman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

Dec 20, 2023

Sunset Ford of Waterloo responded

Congratulations! Thank you so much for the outstanding review and your loyalty. It was wonderful working with you again. Enjoy and we will see you next time!

October 17, 2023

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Employee Rating

We had an awesome experience buying a car through Sunset Ford of Waterloo. We weren't planning to buy a vehicle when we stepped on the lot but happened to find exactly what we were looking for at a price t More

by mpcrean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed working with you, and we wish you all the best. We're here for any future needs, and we hope to work with you again!

February 20, 2023

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Employee Rating

Good people, good service, easy to talk to and willing to take the time to help the customer out. More

by 5004curtis
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Lonnie Pope , Perry Webb

Feb 21, 2023

Sunset Ford of Waterloo responded

Thank you for taking the time to leave us a review! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

November 19, 2022

Dealership Rating
Employee Rating

Thank you Pete Heutel, Joe Hill and Perry Webb for making purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis More

by djc11790
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Lonnie Pope , Perry Webb

Nov 21, 2022

Sunset Ford of Waterloo responded

Congratulations! Our team truly enjoyed working with you, and we wish you all the best. Come on back and see us!

November 06, 2022

Dealership Rating
Employee Rating

Sunset is a great place to shop and do business. They will take care of you in every department. More

by Lauerjeff5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Bill Rolufs, Lonnie Pope , Dustin Ruckhaber, Perry Webb

Nov 07, 2022

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! Our team enjoyed working with you, and we appreciate your business. See you next time!

October 03, 2022

Dealership Rating
Employee Rating

Just purchased our 9th truck for our business fleet from Joe Hill at Sunset. Excellent service from beginning to end. Quick and easy paperwork that was all ready for us. Bill in finance was amazing again. H More

by czimmer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Menard, Joe Hill, Bill Rolufs , Perry Webb

Oct 04, 2022

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo. We will see you next time!

October 02, 2022

Dealership Rating
Employee Rating

We are very happy with our new 2022 Mustang. This is our 4th new vehicle from Sunset Ford in Waterloo, IL in the last 13 years. Thanks to Pete and the gang, especially our salesman Joe Hill! More

by Boomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill , Perry Webb

Oct 03, 2022

Sunset Ford of Waterloo responded

Congratulations on your new Mustang! It is always a pleasure working with you, and we are so happy to hear that the team continues to take care of you. We wish you all the best. See you next time!

September 24, 2022

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Employee Rating

The gas cap was in the passager seat when I showed up to pick up my truck. Customer service was wondering what happen, we figured out the issue. The spring in the truck has cap was broken. More

by CHARNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Bill Rolufs, Kyle Brewer, Justin Heutel, Lonnie Pope , Alan Proctor, Dustin Ruckhaber, Sydney Smith, Alex Suhre

Sep 26, 2022

Sunset Ford of Waterloo responded

Thank you for taking the time to provide feedback on your visit. Our team is here for any future needs. We hope to see you again!

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