Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Cicero,
Peter Klein
My Review of Andrew Toyota-Scion:
My husband and I had an excellent experience with the internet department of Andrew Toyota as well as the other cooperating dealorship employees. Steve and Peter both treated us as if our needs were important and remembered what we said from conversation to conversation.
Steve corresponded with me for 2 months via email. He took the time to not only relay the information I requested, but he also took time to add a personal regard during my husbands spinal surgery. He set up and arranged for us to meet with Peter Klein for the final selection and sale.
Peter was really sharp on Prius details and proudly showed us every change that had evolved sense our purchase of our 2005 Prius. Peter was knowledgeable and helpful in relaying information on financing, both purchase and lease. Within 2 1/2 hours we owned our second Prius.
When I needed a ride to the dealership to pick up my Prius, Peter picked me up himself so that I would not have to be delayed arriving due to a heavy "pick-up" load on that morning. He did a thorough and thoughtful job of acquainting me with my new Prius and made sure I knew all of the options for operating it according to my needs.
This is our second Prius to purchase from Andrew. We came back because of their personalized customer treatment. I am sure that when we are ready for Prius #3 we will return to Andrew Toyota
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