My Review Of Andrew Toyota-Scion:
My Parents and I have had a great relationship with Andrew Toyota/Scion for over a decade. We have bought and serviced Toyotas, and more recently a Scion from Andrews. At all times, my elderly Parents, and I have been treated with respect, courtesy, and truthfulness by the sales team, service writers, and office personnel!
I now reside in WY, and tried to make a good deal on a new Corolla here and even in Colorado for over six months, both on the internet and by phone to no avail. The prices I received were outrageous, and the customer service was very poor.
I needed a vehicle, so with nothing to lose, I decided to call up Andrew Toyota to see if they could make me a good deal on a Corolla. Within a couple of days, Peter Klein and Michael Oppermann coordinated a great deal for me on a new Corolla. I wired the cash to them, knowing that they were a reputable dealership and so had no fear, whatsoever, that the cash would be misappropriated in any way. The integrity of both Peter and Michael along with Andrew Toyota/Scion is impeccable and without question! Remember, we had a decade of excellent history with Andrews both with their Sales and Service Departments.
Peter even sent the shuttle to pick me up from the train station. I had bought the Corolla, sight unseen, and Michael had even seen to it the the beautiful pinstriping had been done! I was very happy, yet after a few days, my back gave out, so I returned to Andrews to see what they could do to help me find a vehicle with more support for my ailing back.
Once again, both Michael and Peter came to my rescue, a.k.a. Batman and Robin, and introduced me to a Scion XB !!! I was ecstatic, as this Scion had a lumbar support built into the seat, and it rode higher off the ground, so I did not feel every bump in the road!! This Scion also held the road very well and steered like a Sherman Tank . I felt very safe driving this vehicle with all of the extra safety features, and airbags! Another great feature of this Scion was the Pioneer 160 waats Stereo system! I was definitely in Heaven with the Pioneer system! Also the bluetooth was another great addition to this Scion!
Michael and Peter knew that I had a 1200 mile drive home, and were very concerned that I felt safe and comfortable in this new Scion, as this was my first Scion. Honestly, when was the last tome that any car salesman ever CARED that you were happy and safe with your new vehicle?
I had to drive I-80 home and encountered black ice, snow, sleet, and heavy winds for most of my journey. This Scion handled all of this bad weather PERFECTLY! And, yes, it drove like a Sherman Tank, confidently, and with the utmost of precision and safety.
Yes, I did have to pay a little more cash to finalize the deal on the Scion, yet every penny was worth it to me, because I am 100% satisfied with my ScionXB, and my back has never had a pain at all with that great lumbar support in the seat!
I just made a 1,300 mile trip, followed by a 600 mile trip ten days later, and both the Scion and I are in perfect shape!
When I was on my way out of town for a long business trip, I again called up Andrews for some additional information on the ScionXB, and talked to Mr. Duane Domagalski, Service Manger. This gentleman is 'cut of the same cloth" as Peter and Michael are. He politely gave me the information I needed, not noted in the manual, so once again I felt confident to continue my trip . It is so nice to know that eventhough I was 1,400 miles away from Milwaukee, Duane took the time to answer my questions promptly. Duane, just like Peter and Michael, believe that good customer service can never be compromised in the least! Once a customer at Andrews, always a customer!!
When I decide to buy another car, I will be back at Andrews/Scion once again. That is a given!!
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