bmullins
4/23/2012 10:00:10 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson
My Review of McKaig Chevrolet Buick:
I have purchased my first car from McKaig Chevrolet/Buick, and the entire process exceeded expectations. Phillip Anderson handled my transaction and proved to be a great listener. He was responsive to each request and never demonstrated any ‘hard sell’ tactics.
The staff at McKaig sure knows how to make you feel welcome. Thanks for a great experience.
Billy Mullins
Senior Executive Vice President
Austin Bank, Texas N.A.
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Response from: McKaig Chevrolet Buick
Added: 4/23/2012 3:03:20 PM
Hey Billy,
Thanks so much for your review! We appreciate your business and we're so thrilled that you enjoyed the "McKaig Experience" with Philip. He's been around this business a long time and knows how to treat a customer!
We hope to see you again real soon! Thanks again!
grannyb12
4/18/2012 10:36:21 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
I keep going back to McKaig's because of the service - it's just the best. I like dealing with people I know and who know me. I see what I want - they have my information right there - I get my new vehicle and take it home.. no problem. Been doing it for years. If I have a problem I know they'll be there. Always have been.
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Response from: McKaig Chevrolet Buick
Added: 4/19/2012 9:58:23 AM
Hey!
Thanks so much for your review and your continued patronage! We love doing business with people we know - in fact, it's MOST of our business!
We're so happy that you've always enjoyed the McKaig Experience and keep coming back for more. Don't hesitate to come on by when you're in the neighborhood, even if it's just for a cup of coffee!
Once again, thank you so much, and we look forward to seeing you again soon.
SMONROE
3/23/2012 4:21:47 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson
My Review of McKaig Chevrolet Buick:
Great buying experience. Philip was very friendly. Financing was a quick and simple and exactly what I wanted so was the truck. All was done on a Saturday afternoon in about 1 hour. You can't get better customer service than this. Will be recommending everyone I know to this dealship.
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Response from: McKaig Chevrolet Buick
Added: 3/25/2012 12:52:44 PM
Hey! We're so pleased that you enjoyed your car-buying experience here at McKaig. We work hard to make sure you're happy! Come back to see us again soon and experience "McKaig" all over again!
katj7979
2/27/2012 8:12:44 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Sabrina Preiss
My Review of McKaig Chevrolet Buick:
I had a great experience purchasing my new car through the dealership. I entered most of the initial information online, showed up and they had the car I was looking at ready to test drive and I didn't have to wait too long for the paperwork to be completed. It was late when we got done since I drove down after work that day and the service department had already closed so since they couldn't put on the stickers and get the car cleaned for me that night Phillip took the time and drove it to me the 40 miles the next day so I wouldn't have to make an extra trip. It was great customer service and Phillip was awesome and a joy to talk with while they finished everything up. Great job!
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Response from: McKaig Chevrolet Buick
Added: 2/29/2012 2:52:55 PM
Hey!
Thank for for your kind review. We are so pleased you enjoyed the "McKaig Experience" and we couldn't be happier that you found the car you wanted. We're always happy to go the extra mile (quite literally in your case!) for our guests, because we view you all as family. It's not just about selling vehicles, it's about making a positive impact and positive impression on each and every person we serve.
Be sure to come back and see us again soon!
kindlefarms
1/26/2012 1:00:07 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
We were on our way to Longview to look at a truck for our son and stopped in at Gladewater. They had what we wanted there and it was exactly what we were looking for. They were so courteous, kind and easy to work with. We will go back when we get ready for another Chevrolet and I have told many friends about McKaig. It was a great experience for our son as well, now he knows how he should be treated when making such a big purchase. Thanks McKaig and thanks Phillip!!!!
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Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:47:19 AM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
SGDISH
1/24/2012 10:40:44 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
I HAD BEEN WORKING WITH KENT PHILIP TO FIND A CAR WITH CERTAIN OPTIONS AND A CERTAIN COLOR. HE HELPED ME FIND ONE ON A FRIDAY MORNING. HE BROUGHT THE CAR TO GLADEWATER AND HAD IT READY FOR ME TO PICK UP BY 3:00 THAT AFTERNOON. I PROVIDED JOSH SOME FINANCIAL INFORMATION AROUND NOON AND HE HAD ALL OF THE PAPERWORK READY BY THE TIME I GOT TO THE DEALERSHIP AT 2:30. I APPRECIATE THEIR DILIGENCE IN HELPING ME PURCHASE THE CARE I REALLY WANTED.
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Response from: McKaig Chevrolet Buick
Added: 1/26/2012 6:00:48 PM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:48:10 AM
Hey Sammy,
We're glad you had such a great experience at McKaig! Thank you for your video testimonial as well!
markemory
12/19/2011 2:51:34 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson
My Review of McKaig Chevrolet Buick:
We have not met anyone else that can come close to doing as well as these guys. They go the extra mile to keep you happy. Philip had the best price, and drove over 200 miles to pick our car up for us! He worked several hours to find the Traverse with all of the options that we wanted, and found one. He was very fair with our trade also. I know the people in the service dept. as well. They are top notch. I highly recommend these people. They know what it takes to make a customer happy. Thanks Philip! We will be back...
Mark
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Response from: McKaig Chevrolet Buick
Added: 1/3/2012 11:28:40 PM
Thank you for your business and we sincerely appreciate it and your review! McKaig, A Dealer FOR the People.
MikeJohnston
11/30/2011 10:29:23 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson
My Review of McKaig Chevrolet Buick:
This dealership was recommended by a friend and I am glad that I went to Gladewater. The folks at McKaig, Phillip Anderson and Kent Abernathy, were knowledgeable and able to find the vehicle that met all of my requirements. There were no hassles and no high pressure sales. I would highly recommend this dealership and the folks at McKaig Buick.
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dhayes1234567891011121314
11/22/2011 10:54:09 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
This is the second vehicle we have purchased from Phillip Anderson at Mckaig. However, this time first we went to the big city dealership in Tyler (Peltier), its a little closer to home. After getting fed up with the stereotypical "car salesman" back and forth charades for several hours, my wife and I left. The next day I called Phillip and he found exactly what I was looking for by the following day. Very easy to deal with. I hate the hassling back and forth nonsense and philip is not like that at all. The finance guy Josh was super helpful and explained every thing we were signing in a language we could understand. Neither man was pushy with offering us extra things. Everyone we worked with at the dealership seem like down home normal people and we like that. Would definitely recommend Mckaig and will continue to use them for future purchases.
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grannyb12
9/17/2011 10:47:44 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
McKaig Chevolet has been a member of my "family" since I was a child so when I need a new car that's where I go. I needed a new car so, I stopped by and Phillip met me at the door and found me a car that "fit" me and I took it home and am a happy camper. I know if I have any problems they're only a phone call away and everyone is VERY patient with me in explaining how all the buttons work (I don't understand all the electronic gadgets very well). I love the "hometown" -call you by your first name - how are the kids doing - friendly service you get at McKaig's. You just don't get that kind of service at a big dealership and that's why I keep going back "home" to buy my vehicles. And I recommend them to my friends.
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Response from: McKaig Chevrolet Buick
Added: 9/17/2011 11:24:51 AM
Thank you for your business and most kind review for McKaig, A Dealer For the People. Our goal is to "make you happy" and we sincerely appreciate hearing from those that are happy with their "McKaig Experience." please also let us know your thoughts & suggestions on how we can continue improving our customer service. Kent & Mark