Phuong Pham
Phuong Pham at Ken Garff Lexus of Santa Barbara

Phuong Pham

Service Consultant

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Phuong Pham

November 15, 2025

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Employee Rating

Deal did not go as planned. Was told price would be 20k out the door, turned out to be 21K plus. Was told would have a new car 6 year warranty, turned out to be not true.. More

by WJCRISS
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz

November 13, 2025

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Always happy with the service at Lexus! Would highly recommend to friends! The best staff ever. Always a nice car wash with service. More

by steph.ortale
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2025

Dealership Rating
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Honest, concerned staff always courteous and respectful. Good hot chocolate in waiting area ;- ) People with caring attitude. More

by BFPSCOTT1
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Recommend Dealer
Yes

October 21, 2025

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Clean and efficient in every aspect. Service managers were clear and friendly and professional. Nice waiting room and restrooms. Enjoyed the coffee and Emril cooking on tv. Appreciated t More

by rfzjr
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Carbajal

October 18, 2025

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Employee Rating

Best service advisor and now with the facility looking like a real dealership is wirth coming for service More

by MICHELCOURVILLE46
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2025

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The staff is very efficient & incredibly kind. They were able to fix my car promptly. More

by batownsend
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Figueroa , Jimmy

September 21, 2025

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Excellent service & professional quality. I have always had a good relationship with this organization. In my opinion their service managers are unbeatable. More

by ANGELO20
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Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon, Derek Bishop

September 06, 2025

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Santa Barbara Lexus has always been exceptional in providing excellent customer service. I highly recommend them. More

by BLRACHIE
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Recommend Dealer
Yes

August 20, 2025

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Employee Rating

Great customer service in all the right areas. . Fast service department. With great turnover time. More

by MIKENGUYEN1631
Service Price Transparency
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Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

Cynthia Martinez does an excellent job. She treats her customers with respect ; is very knowledgeable and trustworthy. We live in Oxnard ,yet we drive to SB because of Cynthia’s fine qualit More

by RSHUSETT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cynthia Martinez, Mgr

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