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Rafael Romero
Refer Me
Rafael Romero
Internet Sales Advisor (Se Habla Espanol)
Joe Machens Toyota
1180 Vandiver Dr
Columbia, MO 65202
70 Reviews
I am originally from Mexico City but have lived in the U.S. for more than 20 years. My wife and I have four children who make us proud everyday. Call or come by to see me for a fun buying experience. I'll show you pictures of the kids!
Read moreDealership Experience
17 yrs, 8 mos
Industry Experience
8 yrs, 8 mos
70 Reviews of Rafael Romero
August 10, 2022
For oil change etc. they are excellent. But part of the service was to wash my car. A big reason I have it done at the dealership. I had a car in on Friday and the follo they are excellent. But part of the service was to wash my car. A big reason I have it done at the dealership. I had a car in on Friday and the following Tuesday and neither car was washed. More
by aramed51
Other Employees Tagged: Chick Ashworth, Sam Warfel
Helpful 
September 29, 2019
Good price and great service Raphael was great. The process was seamless.They made buying a car pretty easy and they have snacks and a game room if you get bored Raphael was great. The process was seamless.They made buying a car pretty easy and they have snacks and a game room if you get bored More
by Finbar 33
September 28, 2018
Great car buying experience Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" of all the features. He even checks up on me to make sure I'm still happy. Very happy! More
by KG Columbia
Verified CustomerAugust 04, 2018
18,000 mile maintenance on a leased vehicle The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of mai The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of maintenance is discussed with me. I don't think I've ever waited one hour for service even when they had to squeeze me in. More
by PULEOD
August 03, 2018
Repeat Customer This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare that covers maintenance for two years. More
by BCASZ
August 03, 2018
Great experience! I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely r I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely recommend! More
by ColumbiaCarBuyer
July 31, 2018
Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More
by one-t
Other Employees Tagged: Dean Hovis, Joe Haner, Danny Gingerich, Terry Pruett, Paula Ortiz, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
July 07, 2018
New car extras installed Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Ra Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Rafael. Thanks More
by LCHG
July 03, 2018
Excellent Customer Service Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wif Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wife’s and my busy schedule. More
by MSHOEMOY
July 01, 2018
Highlander Lease We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) c We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) coming in at a close second. I made the mistake of trading my first Highlander in for a Pilot—ugh, big mistake. I’ve never leased a car, this is our first—hope it goes well. We had the pleasure of working with Rafael R & Joe H and simply can’t say enough of their professionalism, knowledge & just overall demeanor. Would be happy to recommend them both to anyone. Thank you!! More
by PDK109
Other Employees Tagged: Joe Haner
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