Our salesman was Ralph Aquino and he was incredibly kind and knowledgeable. We went into the dealership not knowing which Subaru would best fit our needs, Ralph was so nice letting us look at all the different models of cars and even let us put our stroller in the trunks of the cars to see which would fit our stroller best. At one point during our visit I needed to feed our newborn and he was so considerate, he gave me an empty office to nurse in! Ralph really understood our needs and even took the time to show me his car so I could see what the different upgrades in the Outback looked like. If they didn't have the car we wanted on lot he was happy to order one for us. Ralph made us feel confident the Outback would fit our growing family needs and also handle the CT weather better than my car at the time. Ralph gave us a great price on our trade-in and an awesome price for our Outback. On picking up our new car, Ralph explained all the features, got me all set up and even called to follow up a few weeks later to see how we are liking our car and if we had any questions! We also met Chad Esposito, he was friendly and helpful. He chatted with us and was also available to answer any questions.
The sales manager, Mike Ward, was awesome. Mike explained all the paperwork I was signing clearly and concisely. While I was finishing up paperwork, my newborn started fussing badly and Mike offered to pick him up and he was able to keep my baby calm and entertained, it was so sweet!
I'm really happy with our purchase and everyone at the dealership went above and beyond to make sure we were happy!
I Recommend This Dealer:
Did you find this review helpful?