"Outstanding from Beginning to End!"
Quality Subaru is an outstanding dealership.....They (from bottom to top) were very helpful to us during our recent replacement of our 2014 Outback Limited.. ....Buyers need to know...that this dealership will not brush you or your car problem off.....they were very helpful....as was Subaru of America. We have owned a Subaru since 2001.....and have not been deterred to stay with Subaru when we hit a hiccup. We highly recommend Quality Subaru.....and owing a Subaru!
"Third new car from Quality - Great Experience"
This is our 2nd new car with Quality in the last 2 years. Working with Ralph Aquino was a pleasure each time. We would highly recommend Quality Subaru to any of our friends and family.
"Used car purchase"
Excellent experience, straight forward, honest negotiation, first class people throughout the organization:)
Very professional, smooth transaction, customer centric team, great coffee😄100% endorsement. I would definitely recommend the dealer.
"The best car experience we have ever had"
From the moment we walked in and met Ralph we knew this would be the place we would purchase our car. He could not have been more pleasant and helpful to work with. On our second visit Ralph was off that day so Chris met with us. Much to our surprise, Chris was just as pleasant and helpful as Ralph was. When we picked up our vehicle we actually had both of them going over different aspects of the vehicle and paperwork with us. We cannot say enough about how great our experience was with this dealership and the 2 salesmen with worked with. We would most definitely recommend this dealer, as well as these 2 salesmen.
"Quality Subura, Small is good. "
I drove home a 2016 5 door Impreza Sport today and Quality Subura made it a stress free experience. The salessmsn, Ralph was totally knowledgeable and made the deal happen without any pressure. I like the smallness of Quality because I felt respected and valued as a person. Every question I had Ralph asswered. I had researched invoice prices on the vehicle I wanted and Ralph gave a price 300 dollatez under the invoice. So I drove it home tonight.
"My dislike for car shopping has been changed"
- Jill's new Forster
Everyone in this dealership is extremely helpful, pleasant and knowledgeable. I have not experienced this very high level of customer service in any retail environment.
"Search for Subaru"
My search started in June, Ralph Aquino was very knowledgeable about all the Subaru's on the lot. Ralph was never pushy and VERY patient. I started looking at new cars to lease but due to credit issues ended up with a used 2010 Outback with very low miles. Ed Chen in the finance office went the extra mile to find a lender willing to finance the car at a payment that worked for me. Rate was very reasonable too. I will definitely return to this dealership for cars in the future and refer friends and family too.
"Excellent customer service. Not pushy or demanding. "
Wasn't' sure about buying or lease when i got to the dealership. After finding one i liked, it was explained to me the financing of leasing and buying.
I liked the leasing aspect. The buyer was able to choose a longer plan for example 36 or 42 months. Warranty's coverage for the time of the lease seam affordable and is an excellent option.
The staff was helpful and courtesy throughout the whole process. (I.E. Ralph Aquino, Mark Soll and Ed Chen)
I highly recommend this dealership.
"We had a fantastic experience at Quality Subaru!!"
I helped my 80 year mom trade in her 2007 car with over 140,000 miles on it. Jack, Chris and Ralph made the process easy by providing service that was fair, comprehensive and caring. Their patience and positive attitude made all interactions a pleasure. Kudos to Ed as well because he was truly fantastic.
I can't say enough about the feeling of comfort I have letting my mom drive off in her new Subaru- knowing she has quality Subaru if she needs anything! Thank you!
"Excellent no pressure service!"
Had a wonderful experience! Ralph, our sales representative was fabulous! No pressure at all. Everyone was very polite, hard working, and knowledgeable. Excellent service and friendly environment.