Ralph Aquino at Quality Subaru

We were very please with the salesman. He is friendly, knowledgeable and helpful! There was no sense of pushiness. I would recommend this location. The owner himself came out to congratulate us.

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Overall experience was outstanding. Ralph Aquin treats you fairly and explains all the option available to you. Other staff members were freindly and would anwer any questions you may have. I would recommend this dealership.

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We purchased a 2013 Outback and this is our 3rd car we have bought from Quality Subaru in the best several years. From soup to nuts this dealer is by far the best Subaru dealer around. We started the purchasing process by emailing Staci on-line. Very helpful and knowledgeable. Basically the whole transaction took place thru e-mail and via phone with both Ralph and Staci. Went to the dealer to test drive the Outback and seal the deal with Ralph. Ralph is always a pleasure to deal with. Love purchasing the car this way no bull and straight forward.

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Ralph,Ed and Paul are definitely assets. From the moment I walked into the dealership, I felt vey welcome. Besides making me feel comfortable , they were also informative.I purchased my car on Sunday and was able to receive it on Monday.I will be referring my family and friends to them.

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This winter was the time for my son to get his first car to use for college. Since his college was located a short distance from Quality Subaru, we zeroed in on their used inventory.

Our salesman was Ralph, a low-key but very friendly and knowledgeable gentleman. We visited twice and on the second visit he suggested we try
a Forester that had just come in. The car was immaculate (as are all the cars at Quality), drove great, and was being sold for below KBB. A great deal all around.
Ralph was so concerned that my son and I would feel comfortable with the deal, that he even allowed me to speak to the previous owner. That’s customer
service!

True to the saying "it starts at the top", owner Joe Blichfeldt also spent time with us and showed he cared about our purchase. As a matter of fact everyone else we met with or spoke to, including Ed the finance guy, were courteous and knowledgeable.

Buying a used car can be an anxious event, but our experience at Quality was calm without any “unexpected” information at delivery time.
We live about 80 miles from Quality, but will certainly see them first for our next Subaru.

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I visited the dealership 4 times before deciding to buy a 2013 Impreza. Ralph Aquino's patient low pressure style really helped me to make the right decision to trade in a 2011 VW Jetta with only 10,000 miles on it. Every one I had interaction with at the dealership were very friendly and they made the whole process so easy. This new Impreza is the 2nd Subaru in our family. My husband drives a 2001 Forester with over 100,000 miles on it. He says it's just getting broken in. I highly recommend this dealership.

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Great guy, no bull. Felt like we received a fair deal, and still feel very comfortable with our vehicle and its price. Very friendly, and knowledgeable about the vehicle.

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A very friendly and knowledgeable dealer with great customer service. I didn't know which car was right for me so, I was able to sit in and test drive any model that seemed of interest. Ultimately I chose the Outback limited.,


Paul

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This is our second subaru and the overall experience was better than our first purchase @ a different dealership. I did not feel pressured, and our needs were met. I feel we were given a very competitive and very good/fair deal. It was close to great but when it comes to purchasing cars my personal feelings are car prices can never be classified as great. I did some comparison shopping but not as much as with my previous subaru purchase. Everyone was pleasant and personable, and even the owner took time to speak with us during the process. The general manager stepped in initially after we had a brief wait on arrival instead of allowing us to wait longer for a salesman to be available. I have walked into other dealerships and not been acknowledged for way too long, so that impressed me. He worked out the details that made us feel good about trading in and upgrading to a 2013, and made us feel he wanted to sell us a car. We usually buy and keep our cars longer and were exploring upgrading after three years for the first time. I feel confident we have made the correct decision and both parties gained from it.

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From the initial phone call to the financing to the final drive out of the dealership, we encountered friendly and informative professionals at Quality Subaru. Ralph was friendly and thorough with the information we required without wasting our time. Ed has a most pleasant and straightforward way of presenting the financing without pressuring the customer. And Chad was extremely patient in helping a low-tech customer set up the blue tooth phone option. I look forward to my first visit with the service staff at this dealership!

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