Ralph Badillo

Worst communication here. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. I have been trying to get a hold of someone especially the GM but have failed. There are no emails or accurate phone numbers. More

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Responsive, fair and a pleasure to work with! We highly recommend the dealership and just purchased our second vehicle from them. We highly recommend the dealership and just purchased our second vehicle from them. More

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They sold me a lemon car. I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the cracked oil pan? Insane!!!! They wanted to charge 8,000 bucks for an inspection where they didn't even notice the cracked oil pan????? ON TOP OF THAT when I had them fix it, they STILL didn't notice the cracked oil pan and said it was the drain plug? Finally went to another mechanic and guess what, they noticed it right away! Still had to pay 2000 for that repair. Now I have another issue. Alamo toyota are scammers More

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I have bought several cars in my life and the team at Alamo Toyota was the best I have worked with. They didn't badger me to get more than i was looking for and closing the deal was fast and effortless Alamo Toyota was the best I have worked with. They didn't badger me to get more than i was looking for and closing the deal was fast and effortless. Thanks to all especially Alex David for making this purchase as easy as possible More

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From start to finish, the professionalism and courteous staff were top notch. Went above and beyond to make things work for me. Top notch all the way. I will definitely be going back. staff were top notch. Went above and beyond to make things work for me. Top notch all the way. I will definitely be going back. More

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Excellent experience. Sales manager David Holderman was very attentive to costumer’s needs. I will strongly recommend Alamo Toyota. Sales manager David Holderman was very attentive to costumer’s needs. I will strongly recommend Alamo Toyota. More

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My wife and I bought a new RAV4 from this establishment and boy, did we deal with sleaze. These guys really lived up to the stereotype used car salesmen and sleaze xxxxx we saw in old movies. Below i and boy, did we deal with sleaze. These guys really lived up to the stereotype used car salesmen and sleaze xxxxx we saw in old movies. Below is what I wrote to the general manager when we got what is supposedly 'Executive support' which was nothing more than a message at 6 am on a Sunday morning generated by a robot from a non-working return email address. I am very far from satisfied - things promised and not delivered after numerous requests, things added that should not have been. I have been battling for three days now to get the numbers so I can actually see what I paid for. They refuse to give them to me. I also did not appreciate the attempt by the 'senior' salesman to exert pressure. The whole experience has left a very bad taste in my mouth and I will definitely not be back to Alamo Toyota for any more business after this, my third purchase from (two on one day once) and multiple service stops at your establishment. This is sad since my family has bought six Toyotas over the last few years (two from Alamo, two from Boerne and two from Red McCombs) and we have had very good experience with the product. Instead of some kind of loyalty treatment (even a simple slice of pizza while we were made to sit and wait while they played their stupid little power games -- tiring me out by forcing us to wait with the goal of us just accepting whatever they say, that idiotic little square they draw on a piece of paper to supposedly show me how the number work, endlessly running to the back office). I got what I can only describe as the classical sleazy car dealership experience. Supposedly the whole transaction has been mailed to me at which time I will go over it with a fine tooth comb. The 'team' at the time made very sure I was not able to see or clarify any of it on the day. I will communicate more once I have done that. I did receive the package and, I was correct, there are things on here that should not be and some other questionable practices as well. Dishonesty is back in car buying -- even brand new Toyotas You guys probably did nothing illegal yet but you did make buying a car what it was on used care lots in the 70's again. You pulled the wool over my eyes and made a few bucks, woohoo. Shame on you, nobody wants to be strung along, lied to and played for a fool -- I am referring specifically to that smug finance guy I had to deal with. This guy pulled every trick in the book and then sat there with that idiot smile on his face when I dared ask questions. No transparency, honesty or integrity. It just does not make good business sense. And mr manager, if you are going to ask me to contact you so that you can do something about this, I already did and you ignored me. More

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They sold me a lemon. I am still trying to fix all the issues with this vehicle which is getting close to the down payment. I am a college student and these car repairs will be my 13th reason. Terrible ca issues with this vehicle which is getting close to the down payment. I am a college student and these car repairs will be my 13th reason. Terrible cars and scummy salesmen More

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Unethical.....Yep, to say the least and here's why. I called about an Inifiniti QX70 listed on their site. It was a dark gray with a tan interior. The sales rep, David, said there was a deposit on it and called about an Inifiniti QX70 listed on their site. It was a dark gray with a tan interior. The sales rep, David, said there was a deposit on it and a man was driving from Arlington to pick it up but if I got their first they would sell it out from under him. I asked for non-negotiable price and they added $1000 "dealer fees" to the $17,991 asking price, and said I could have it for $19,000 plus ttl. What a bargain. Since the colors didn't match the Carfax I asked for pictures. I found out the pictures in the ad were stock photos and the actual car was an ugly silver with a gray interior. They were willing to sell a car that already had a deposit on it, it was not the same car as in the ad, and they tried to jack the price up adding hidden fees. They are everything that gives a used car dealership a bad rep. I'll make sure I pass this on to Toyota and Infiniti. More

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Would have given no stars ... Thought I purchased a vehicle but come to find out that financing falls thru like a week 1/2 later..and now they need more money ... I was giving a loaner vehicle while my vehicle but come to find out that financing falls thru like a week 1/2 later..and now they need more money ... I was giving a loaner vehicle while my newly purchased vehicle was being checked out cause of the check engine.. ok I understand ... safety issue.... ok then calling back and forth with them ... so I go back in to see what the problem is and am asked for more cash down.... if that was the problem initially you could have just said that ... I could have given more down .... but you bs and now I don’t want it anymore... horrible customer service... Justin in financing never called me back after I called several times .... salesmen are just salesmen not their fault... thanks for nothing ... they even took my floor mats from my trade in and couldn’t find to give them back ... do not recommend ... More

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