Raquel Case and her "studio team" are absolutely awesome !!! Back in July my daughter & her husband purchased a very special "orange" wrapped Fiat 500 from Raquel. They just happened to see it advertised on-line - unfortunately, they were working out of town (in Boston, MA) because of their jobs. Nevertheless, Raquel managed to make the sale possible by accepting a cashiers check and holding the little car for two weeks until they could fly down to sign paperwork and pick it up. They went straight from the airport to the Dealership - got a crash course on how to operate all the bells and whistles - then hit the road for the 2 day drive up I-95 (25 hrs - 1500 mi) from Davie, FL to Boston, MA.
Last weekend their jobs brought them back to south Florida for the winter - and - the first place they headed was Rick Case to have their little orange Fiat serviced. I have nothing but praise for the entire team - Francesca, Manny and Nick took care of everything (with a smile) and the utmost professionalism! In my personal opinion, they went above and beyond to make sure everything was taken care of - even pointing out things that were covered on the service contract that we weren't aware of. This team is amazing - and we wanted them to know there are customers who REALLY do appreciate their quality service - right down to the complimentary car wash !!
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Manny & Nick
Manny & Nick