Regina Krauza
Regina Krauza at Smythe Volvo
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Regina Krauza

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
183 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

35 yrs, 2 mos

Languages Spoken

English English

4.9

183 Reviews

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183 Reviews of Regina Krauza

March 19, 2024

Dealership Rating
Employee Rating

I had a very positive experience at Smythe Volvo, this was my first time dealing with this dealership (even though I am a long-term Volvo driver). Kyle was super helpful and shared his time and expertise More

by ELISSAMILLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Dina Thomson, Henry Zhu , Jean D.

Mar 23, 2024

Smythe Volvo responded

Welcome to the Smythe Volvo family. We appreciate the kind words towards our team. We hope you have many safe and happy miles in your new preowned vehicle.

February 10, 2024

Dealership Rating
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Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! More

by Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Smythe Volvo responded

What a wonderful review of Todd, our service department and our business. Thank you for sharing these kind words.

December 27, 2023

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Employee Rating

William McLaughlin was an amazing salesman; patient, knowledgeable, professional the whole time! Alex Piriz our delivery specialist was so attentive and detailed. Both were warm, respectful and diligent More

by Leslie.moorman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Piriz, William Mclaughlin

Jan 01, 2024

Smythe Volvo responded

Thank you for these kind words towards William and Alex. They are a great team. We appreciate your business and hope you have many safe and happy miles in your new car.

December 03, 2023

Dealership Rating
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Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! More

by cconning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Smythe Volvo responded

It is our pleasure. Thank you for taking the time out of your day to share your experience. We appreciate your business.

November 11, 2023

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Employee Rating

I brought my wife's vehicle in for service on Tuesday. Mark was great. He explained everything to me and got my car finished quickly. The price of the synthetic oil change was surprisingly low. Definitely More

by Amaral2016DOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Dec 09, 2023

Smythe Volvo responded

We appreciate this excellent review. It is rewarding for Mark and our service department to read. We appreciate your business.

November 08, 2023

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Great dealership with amazing service all around. I would always recommend Smythe for all your automotive needs. More

by Ernest Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson , Shane Williams

Nov 08, 2023

Smythe Volvo responded

Excellent review and thank you for taking the time to share your experience of our service department. We appreciate your business.

November 01, 2023

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I had great service! Mark Terry and Regina Krauza were especially helpful. Really, their dedication to customer satisfaction is pretty extraordinary. I wouldn’t take my More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Nov 08, 2023

Smythe Volvo responded

This is a great review and very rewarding for Mark, Regina and our service team to read. Thank you for taking the time to share these kind words.

October 21, 2023

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Employee Rating

Although we at first had some concerns, Mark and Regina helped alleviate these concerns and reassured us along the way. More

by Kflatierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Nov 08, 2023

Smythe Volvo responded

Thank you for taking the time to share your experience. Mark and Regina are the best at helping customers through unexpected issues.

September 02, 2023

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Employee Rating

Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! More

by jake
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Sep 04, 2023

Smythe Volvo responded

We appreciate you taking the time to post these kind words about Mark and our service department.

August 29, 2023

Dealership Rating
Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

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