Reid Ryan at AutoNation Volkswagen Park Cities

Very friendly, knowledgable and reassuring. Willing to work with you to find the right car for you and at the right price. Great overall experience. Would definitely purchase through them again and recommend them to anyone and everyone.

Was this review helpful to you?    Yes | No Thank you

My experience at Park Cities Volkswagen/AutoNation with Mr. Ryan and Mr. Martinez restored my faith in excellent customer service. From my first conversation with Mr. Ryan over the phone until the day we signed off on the purchase with Mr. Martinez, the experience was very surreal. I really could not believe how perfect everything was! Mr. Reid called me with daily updates regarding the progress of the deal and to reassure me that he was working on everything with the finance department. When we arrived at Park Cities to meet with Mr. Ryan and Mr. Martinez to complete paperwork, everyone was so very nice and hospitable. We were constantly being greeted by other staff and salesmen as they walked by while we waited a few minutes for Mr. Ryan. Everyone was so very pleasant.The process was so quick an easy to the point that I kept looking over at my husband and saying "wow, I can't believe this". It seemed too good to be true, but it was all true! Im so very grateful to Mr. Ryan and Mr. Martinez for helping me get into a car that I've wanted since I was a little girl! Thank you so very, very much. I have already given at least two of my colleagues Mr. Ryan's contact info at the dealership! Keep up the excellent service! I can't praise you guys enough!

With Sincerest Regard,
The Hendersons

Was this review helpful to you?    Yes | No Thank you

Reid Ryan, was the best. I did not feel pressured or haggled. The service was amazing, and I feel like the team tried to give me the best deal possible. As a young single woman the idea of going to purchase my first vehicle can be quite daunting, but luckily I did not feel taken advantage of. Reid Ryan was extremely helpful and thoughtful. I could not have asked for a better experience. Reid Ryan was very attentive to my needs and I appreciated his honesty. The dealership environment was very comfortable and neat. Overall, the staff was friendly and professional. I am proud to say I am a happy VW Jetta owner! Autonation VW is the best!!!!!!!!!!!

P.S. Ivan Martinez was great also!

Was this review helpful to you?    Yes | No Thank you

I came in for my last 30K check-up on my 2010 VW Jetta (lease). I had an appointment with Mike who was busy at the time I came in, but Tony jumped in to help, and pointed me in Reid's direction to do some test drives. Everyone was, as always, extremely friendly and helpful. I've never had such a great car leasing experience as I've had with this dealership. This is actually my third lease, and I will be a VW and AutoNation Park Cities VW customer for life. You don't feel pressured or hassled at all, but helped and welcomed, from the moment you pull into the service drive to the moment you have your new keys in hand. Grade A++ for the people I worked with and the dealership generally.

Was this review helpful to you?    Yes | No Thank you

I am a return customer to VW Park Cities. The salesmanship given by Reid Ryan was very informative and he took care of my questions truthfully and honestly. The options I inquired about between a lease and purchased were outlined so that it was easy to understand and helped me make an informed decision. Reid is a true "salesman"!
The fiancing protion was also quick and informative.
I was also introduced to a member of the Service Advisors team so that I could feel confident that when the time comes to bring my car in for service I will already know that I will be in good hands.
I also commend the lady at the reception desk who gave me a warm greeting each time I entered the dealership.
Thanks!

Was this review helpful to you?    Yes | No Thank you

Costumer service was great. Our sales person went out of his way to help us. Would definitely recommend working with Reid Ryan. Best of all, I love my car!

Was this review helpful to you?    Yes | No Thank you

I have dealt with this dealership for many years in leasing and purchasing a volkswagen. Customer service is superb accross the board. Reid gave us personal attention and guided us through the lease process. Would definitely use him again for our next VW aquisition!

Was this review helpful to you?    Yes | No Thank you

We love the car and the experience of purchasing the Tiguan for our daughter. We love the car so much we may be back for another one for us. It is our first VW as a family and are excited to maybe buy another one in the future.
Thanks!

Was this review helpful to you?    Yes | No Thank you

Reid and Mike made sure that I was happy with my service prior to leaving the dealership. They were friendly and personable. Reid made sure I was satisfied with my service and secured transportation for me while the service was being completed. Wonderful. Highly recommend.

Was this review helpful to you?    Yes | No Thank you

Everyone from the information center to all the sales people were courteous and made me feel welcome to be in the dealership. The salesman, Reid Ryan was excellent to work with, and took the time to explain every step of the process to me. I have already referred two people to this salesman and dealership. All the sales people in the dealership were extremely busy, but Reid mad me feel like his most important customer. I love the car, and appreciate the courtesy and professionalism that Reid represented. Thank you Auto Nation and most of all Thank you Reid Ryan.

Was this review helpful to you?    Yes | No Thank you