My Review Of South Oak Dodge Chrysler Jeep:
Last Saturday, I was attempting to inquire about the value of my trade in via Black Book.com, when I received a phone call and e-mail from Shannon Guest. To be honest, I was surprised to get that fast of a response since I did not even know of her or of this dealership, and made no attempt to contact them prior to them contacting me. However, I am so glad that Shannon did contact me. Shannon took the time to hear my story about the difficulties that I was having with the local dealers in trying to buy a new car. She was also able to make accommodation's for me when I explained to her that her store was over an hours drive from my home, as well as the difficulty I was having in getting the credit needed to make a purchase. To be honest, I wasn't sure that I could get a new car since every other dealer told me that It was next to impossible to do what I wanted. So, I told Shannon that because of this I wanted to try and arraign everything ahead of time before I drove out there. Shannon was very easy to deal with, and put me at ease about buying a car from South Oak Dodge. Shannon took all my information and then put me in contact with Lisa Castillo, who also is fabulous to deal with, and she explained what she needed to finance the car. After spending a few days talking to both Shannon and Lisa over the phone, I felt very at ease dealing with this dealership and felt that this was going to be a totally different experience than I was accustomed to. Lisa arraigned all the financing before I even came into the store to actually see the car, and everything that was told to me over the phone was the same when I arrived. When I came into the store, Rene Levy introduced himself to me, and Lisa told me he would handle the paperwork and show me the car, and if I liked it, everything was all done and approved. I was in and out of the store in about 2 hours and had myself a new Jeep. Oh, and one other thing - Lisa was able to LOWER my FINANCE RATE from what I was quoted ahead of time, which lowered my payment and allowed me to be able to afford an extended warranty. That was a most pleasant surprise to end my transaction! If you have any doubts about buying a car, and want to speak with someone who will treat you will 100% respect and actually listen to you, and then deliver on what they promise you - then THIS IS THE DEALERSHIP to buy a new or used car from! If I could rate them higher than the 5 stars, I would because THEY DESERVE IT!
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South Oak Dodge Chrysler JeepAdded:
12/29/2012 7:07:15 PM
Len, it was a pleasure working with you! Thanks for taking the time to work with us and trusting us. Welcome to the South Oak Family. If you need anything at all, do not hesitate to give us a call. Thanks again!