"Excellent buying experience"
Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were looking for in a car, our budget and found the perfect vehicle for us. He explained the buying process and answered all our questions without us feeling pressured, something that we felt at other dealerships we visited. Overall great experience.
"Fantastic Experience with Rich"
I recently purchased a 2012 Prius plug-in from Rich who made the entire process painless. Usually shopping for a car is a war that I am well versed on. The negotiations with Rich were honest and friendly. No usual sales tactics like stalling and telling us the offer was only good for the day stuff.
Rich explained things great and after the sale helped move the paperwork along even though it was a busy end of month time. Great customer service.
When buying a used car ask for Rich. You will be very happy you did.
- just a review13
To Whom It May Concern:
I usually don’t write reviews but this time I am making an exception. Smithtown’s salesperson, Rich Milano, is a special person. Yes, he offered me a great deal which at the time I didn’t know. I was about to spend thousands of dollars and to me no car was worth any amount above a few thousand. To me a car is a drive to work, screaming children or a trip to me mother-in-laws. Not a place to invest thousands of my hard earned money. However, what struck me at the time of our first meeting was his friendly, warm and engaging manner. We talked about family, our common interests and my primary needs for being at the car dealership. He was able to put me at ease and get down to business. My distaste for all salespeople seemed to disappear. His ability to engender feelings of trust, honesty, professionalism and caring were relaxing me and making the experience painless as I got to know him. For those reasons, I wrote this review. I am very happy with Rich and Smithtown Toyota and will recommend them to my friends.
"Thank you, Rich!"
- Alan N.
Rich was great. Had looked around before going to Smithtown Toyota but Rich helped me find a car that suited my needs and made me feel good about the deal.
"Rich Milano is the man"
- Car buyer
Rich was very friendly and professional in every aspect. He made my daughters care purchase quick painless and easy.i did shop around prior to speaking to Rich and found Smithtown Toyota to be the dealership with the most to offer at the best price. Rich was very caring throughout the whole process and kept me updated from start to finish and made us feel very comfortable and not pressured like most car salesmen do. The whole team at Smithtown Toyota from top to bottom are top notch and can't be beat. I strongly recommend this dealership and Rich was the best.......thanks again Rich
"Best Car Deal I ever made !"
- Dr. Rony
Last August my family and I arrived for a one year stay in NY from a foreign country. After a few days of clueless searching we visited the used car department in Smithtown Toyota. Richie was the first welcoming face we saw in the car business since we arrived! Richie is a real Pro! He immediately understood our needs and suggested a car to perfectly meet our budget. He did above and beyond serving us and made us know we did the right decision. Moreover, he kindly suggested to buy the car back, after a year, when we go back home. We got a three months warranty although it was not executed. The car was great.
A year has passed by and now we are certain we did the right thing!!! The car was amazing, no problem whatsoever, served us perfectly. Moreover, although we knew he will, Richie kept his word. We got a really fair offer from him to buy the car back from us and we will do so next week.
Bottom line - I highly recommend Smithtown Toyota car dealership in general and Mr. Rich Milano in particular. No doubt, this man put our whole car purchasing experience in a whole new level.
"Rich es el mejor ! Smithtown Toyota"
Rich es la persona más indicada para obtener ayuda con. Rich me ayudó mucho en conseguir un coche asequible. Conseguí un usado Toyota Camry 2009 con 56,000 millas por sólo $11,000. Gracias Smithtown Toyota dado el mejor experiencia de mi vida y gracias por tener un gran empleado, tales como Rich. Para cualquiera que busque un coche bueno y asequible le sugiero que ir a Smithtown Toyota. Él es muy amigable.
"Used car the easy way"
After visiting several other dealerships looking for a used car, I had the pleasure of dealing with Smithtown Toyota. From the first phone call, I could tell that I was dealing with a professional staff. When I met Rich, he showed me several vehicles that fit what I was looking for but I didn't see MY car yet. Over the next few weeks Rich kept in touch providing pictures and info on new inventory. He wasn't ever pushy, he was HELPFUL. I can't say anything bad about the experience, no pressure, great deal and assistance with financing. I would be confident sending my friends or family Smithtown Toyota. Thanks Rich!
"Smithtown Toyota is the dealer to go to"
This dealer is very much deserving of 5 stars. All of the members of the staff that I had interacted with were welcoming, respectful and professional. I did not feel like just a number to the dealer. I appreciate the long hours and availability of the staff. The staff is very hard working. I purchased a 2013 Corolla. I researched prices from other dealers, sites such as Kelly Blue Book and CarMax and this dealer had the lowest price and the best quality. My salesman, Rich Milano, bent over backwards to get me a the best deal he could. I could not of asked for a better experience and transaction at Smithtown Toyota. Thank you, Rich, for being patient, courteous and truthful and at all times with me. God bless.
Recently purchased a used Yaris at Smithtown Toyota - Rich was a super nice guy and very helpful. He's fun to talk to, he listens to the customer, and he doesn't try to pressure you into anything. Very happy with his assistance, and would definitely look him up again for the next car. Thanks again, Rich!