"Hardworking kind & patient sales people"
I've been working with Meg and find that she worked really hard to find me the right car even with me flaking out on several appts. I hate change so I just moved at a snails pace. Unfortunately, when I went to meet with Meg she was not available so she introduced me to Rich who ironically helped my mother purchase her RAV4. Meg Dwyer & Richard Milano really went above and beyond to get me the RAV4 I had been searching for. They did not let commissions get in the way of my dream!
"I love my new 2017 Rav4 Hybrid! "
My family has bought multiple cars from Smithton Toyota and they are fantastic. Rich was very informative and patient! He answered all of my questions and made purchasing a new car very easy! I don't even live on Long Island anymore but made the trip back to purchase a car from this dealership and Rich! I would highly recommend this dealership and Rich to my friends and am very pleased with the process. I love my new Rav4!
"How car buying should be."
- Cholly O.
I went to two separate Toyota dealerships in the area before stopping by Smithtown Toyota. What a mistake - I should've just gone here 1st. Richard Milano greeted me right away once entering and it was like talking with an old friend that I haven't seen in a while. We caught up on what I was looking for and he showed me a few cars that fit my needs perfectly. Before I knew it, a match was found and everything was set. Never did I feel pressured by Rich to get the deal done right then and there. When I felt that it was the right car, I let him know and the rest was taken care of by him and his team.
Save yourself some trouble next time you go car shopping and go to Smithtown Toyota. I know I will.
We came in to the dealership having done our homework and knowing what we were looking for. From the start, Richard Milano was pleasant, knowledgeable and helpful. He listened to what we were saying, and after offering input, was wonderful in closing the deal. I would absolutely recommend this dealership and Rich in particular!! Thank you for a great experience!!
"quick and easy"
shopped cars from dealer to dealer looking for a Tacoma. decided on used to get more options.wound up with a limited loaded. under 20,000 miles. staff was quick and courteous.
"a very easy transaction and an excellent deal"
I had just started looking for a car and wasn't looking forward to the process.... it usually takes time researching the cars and the right dealership as well as making a decision and finalizing the deal. The salesman at Smithtown toyota was very helpful... he found the car I was looking for, was able to configure the deal to fit my needs
Other Employees Tagged:
"Wonderful Experience "
I knew I wanted a Tacoma and went to a couple dealerships and then went to Smithtown Toyota and met Rich. He is a very nice guy and explained everything very well.
Don't have a customer Leave knowing there is a problem work together speaking to
customer relations is not the way to solve problems Take notes
"Excellent buying experience"
Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were looking for in a car, our budget and found the perfect vehicle for us. He explained the buying process and answered all our questions without us feeling pressured, something that we felt at other dealerships we visited. Overall great experience.
"Fantastic Experience with Rich"
I recently purchased a 2012 Prius plug-in from Rich who made the entire process painless. Usually shopping for a car is a war that I am well versed on. The negotiations with Rich were honest and friendly. No usual sales tactics like stalling and telling us the offer was only good for the day stuff.
Rich explained things great and after the sale helped move the paperwork along even though it was a busy end of month time. Great customer service.
When buying a used car ask for Rich. You will be very happy you did.