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69 Reviews of Rich Milano
June 26, 2017
Rich Milano, salesman We met with Rich Milano who was extremely helpful, courteous, interested in my requirements and my budget. He was super energetic in showing me vario We met with Rich Milano who was extremely helpful, courteous, interested in my requirements and my budget. He was super energetic in showing me various options. He explained different features and answered every question start forward in detail. I rate Rich as a top professional salesman. More
by DeeG
Helpful 
June 20, 2017
Hardworking kind & patient sales people I've been working with Meg and find that she worked really hard to find me the right car even with me flaking out on several appts. I hate change so I I've been working with Meg and find that she worked really hard to find me the right car even with me flaking out on several appts. I hate change so I just moved at a snails pace. Unfortunately, when I went to meet with Meg she was not available so she introduced me to Rich who ironically helped my mother purchase her RAV4. Meg Dwyer & Richard Milano really went above and beyond to get me the RAV4 I had been searching for. They did not let commissions get in the way of my dream! More
by NaomiO
Other Employees Tagged: Meghan Dwyer
May 13, 2017
I love my new 2017 Rav4 Hybrid! My family has bought multiple cars from Smithton Toyota and they are fantastic. Rich was very informative and patient! He answered all of my questions My family has bought multiple cars from Smithton Toyota and they are fantastic. Rich was very informative and patient! He answered all of my questions and made purchasing a new car very easy! I don't even live on Long Island anymore but made the trip back to purchase a car from this dealership and Rich! I would highly recommend this dealership and Rich to my friends and am very pleased with the process. I love my new Rav4! More
by CMP1616
July 16, 2016
How car buying should be. I went to two separate Toyota dealerships in the area before stopping by Smithtown Toyota. What a mistake - I should've just gone here 1st. Richard I went to two separate Toyota dealerships in the area before stopping by Smithtown Toyota. What a mistake - I should've just gone here 1st. Richard Milano greeted me right away once entering and it was like talking with an old friend that I haven't seen in a while. We caught up on what I was looking for and he showed me a few cars that fit my needs perfectly. Before I knew it, a match was found and everything was set. Never did I feel pressured by Rich to get the deal done right then and there. When I felt that it was the right car, I let him know and the rest was taken care of by him and his team. Save yourself some trouble next time you go car shopping and go to Smithtown Toyota. I know I will. More
by Cholly O.
May 05, 2016
Fantastic experience!! We came in to the dealership having done our homework and knowing what we were looking for. From the start, Richard Milano was pleasant, knowledgeabl We came in to the dealership having done our homework and knowing what we were looking for. From the start, Richard Milano was pleasant, knowledgeable and helpful. He listened to what we were saying, and after offering input, was wonderful in closing the deal. I would absolutely recommend this dealership and Rich in particular!! Thank you for a great experience!! More
by rmueller2
May 03, 2016
quick and easy shopped cars from dealer to dealer looking for a Tacoma. decided on used to get more options.wound up with a limited loaded. under 20,000 miles. staff shopped cars from dealer to dealer looking for a Tacoma. decided on used to get more options.wound up with a limited loaded. under 20,000 miles. staff was quick and courteous. More
by Jagger45
April 03, 2016
a very easy transaction and an excellent deal I had just started looking for a car and wasn't looking forward to the process.... it usually takes time researching the cars and the right dealership I had just started looking for a car and wasn't looking forward to the process.... it usually takes time researching the cars and the right dealership as well as making a decision and finalizing the deal. The salesman at Smithtown toyota was very helpful... he found the car I was looking for, was able to configure the deal to fit my needs More
by joeo
Other Employees Tagged: jeff
March 14, 2016
Wonderful Experience I knew I wanted a Tacoma and went to a couple dealerships and then went to Smithtown Toyota and met Rich. He is a very nice guy and explained everythi I knew I wanted a Tacoma and went to a couple dealerships and then went to Smithtown Toyota and met Rich. He is a very nice guy and explained everything very well. More
by Bouncenbible98
February 18, 2016
Rich Milano Don't have a customer Leave knowing there is a problem work together speaking to customer relations is not the way to solve problems Take notes Don't have a customer Leave knowing there is a problem work together speaking to customer relations is not the way to solve problems Take notes More
by TOMC2016
February 06, 2016
Excellent buying experience Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were loo Smithtown Toyota was the last dealership we visited and found it to be the best. Our salesman Rich was terrific. He listened to everything we were looking for in a car, our budget and found the perfect vehicle for us. He explained the buying process and answered all our questions without us feeling pressured, something that we felt at other dealerships we visited. Overall great experience. More
by MMockler
