I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 2 mos
Industry Experience
50 yrs, 3 mos
844 Reviews
Write a Review844 Reviews of Richard Klaben
September 11, 2021
Dave Mott is very knowledgeable about all cars he sells. Been dealing with him for 25 years. Very friendly. All the staff are very nice and knowledgeable. Would recommend!! Been dealing with him for 25 years. Very friendly. All the staff are very nice and knowledgeable. Would recommend!! More
Other Employees Tagged: Christine Klaben , Dave Mott
August 31, 2021
Exceptional service from entire dealership team! This is our third car from Klaben & won’t be the last. Thank you Mike and entire Klaben team our third car from Klaben & won’t be the last. Thank you Mike and entire Klaben team More
Other Employees Tagged: Mike Cooney, Tyler Kline, Jennifer Bowen
August 23, 2021
This is the only dealership I will go to. They go out of their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with their way every time to keep you as a life long customer not a one time. They have helped me so much when I was already in a stressful situation with car troubles. More
Other Employees Tagged: Joe French, Sean Bradford , Steve Opalko, Brandon Stahl
August 17, 2021
Klaben again made my dreams come true! Since the Bronco Sport came out I’ve been hopefully to eventually drive one and Klaben made it happen! I thought it would be months and ended up taking about 2 weeks Sport came out I’ve been hopefully to eventually drive one and Klaben made it happen! I thought it would be months and ended up taking about 2 weeks and I got to choose my dream car!! So grateful for everyone who helped to make the process quick and painless! More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, David Mitchell
August 16, 2021
My daughter just purchased her first car from Klaben. She was apprehensive about her first big purchase and feeling confused, but the sales team helped her through it. was apprehensive about her first big purchase and feeling confused, but the sales team helped her through it. More
Other Employees Tagged: Mike Cooney, Jennifer Bowen
August 08, 2021
Klaben Ford once again exceeded out expectations for customer service. Louis, Denise, and Tom all treated us like family. We will always by our F-150s from Klaben. Traveling to OH from PA is always w customer service. Louis, Denise, and Tom all treated us like family. We will always by our F-150s from Klaben. Traveling to OH from PA is always worth the trip. More
Other Employees Tagged: Tom Alcorn, Louis Polos , Denise Miller
August 02, 2021
You get an appointment easily you get your service taken care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a long time because of the efficacy of your service persons in particular Kim Wolfgang. Thank you More
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Christine Klaben
July 27, 2021
I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. is professional, knowledgeable, and helpful. Dave is always on top of everything. More
Other Employees Tagged: Mike Brandvold, Tom Alcorn, Christine Klaben , Dave Mott
July 27, 2021
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. I have been a customer for many years and refer others to Klaben. Thank you for everything. More
Other Employees Tagged: Mona Crooks, Tom Alcorn , John Coleman-----5 Stars
July 23, 2021
Like all the people, all phases, but it takes to long for the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long! the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long!!! More
Other Employees Tagged: Mike Cooney, Mike Brandvold, Christine Klaben, Jennifer Bowen , Anthony Averitt