Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Richard Presley
My Review of Pacific Porsche:
I bought a new Porsche at Pacific about 3&1/2 years ago and recently traded that vehicle in and leased a new Porsche. In between I came in numerous times to explore possible deals and just to see what was new, product-wise, or certified used Porsches for sale, etc.. Every time in between I walked out with time spent by Richard and the other sales staff with no deal done because I was not ready for anything they had available at that time. I have also had the servicing done on my Porsche here (there has just been routine servicing, no problems). My experience with Service has been excellent, the service staff and mechanics are professional but friendly and informative. They have not tried to sell me unnecessary services, and have accommodated my scheduling needs and transportation needs very well. My sales experience has also been satisfactory--the primary salesman I have interfaced with, Richard Presley, is professional, patient, friendly and not pushy. He worked with me to arrive at the most sensible pathways. On the vehicle I recently leased, Richard was out of the office for a while and I worked with another salesman, Mike Tunney, and he also treated me the same way. The two of them seemed to coordinate matters very smoothly also after Richard returned to the store. The General Manager, Carl Tofflemire, has also been appropriately attentive in the course of my dealings there. Also, the F&I office (Angie and Christine) has been professional and straightforward, not pushy, about add-ons such as clear bra, Lojack, etc.
As far as transaction prices, value on trade-in, etc. I feel that Pacific has been fair with me and I have no complaints. I don't think Pacific views itself as a bargain basement type of store so someone looking for absolutely the cheapest deal may find other places more attractive, but again I feel Pacific is very professional, very fair, and has great continuity of personnel and attitude. And by the way, let's not forget that the Porsche Cayman S I had before and the current Carrera S Cabriolet are magnificent sports cars of the highest quality. What a great brand!
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