Rick Bayon at Boardwalk Volkswagen of Richardson

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Alec Lawrence

My Review of Boardwalk Volkswagen of Richardson:
I had a very great experience and would purchase another car in the future. I will defiantly refer anyone to baordwalk to anyone. I had went to 4 other dealerships and boardwalk by far is the best place to go.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Jeremy Heuss

My Review of Boardwalk Volkswagen of Richardson:
I honestly can not believe how great our experience was. I was in a wreck and had to purchase a new car quickly.I could not have asked for better assistance in a time that was so stressful. I dreaded having to go buy another car but Rick, Jeremy and even financing made this experience not only painless but enjoyable. I highly recommend Boardwalk and I am not one to give out praise without it truly being earned. Thank you so much!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Jeremy Heuss, Jae Kwon, Alec Lawrence

My Review of Boardwalk Volkswagen of Richardson:
I have purchased multiple vehicles from this dealerthip, and I will continue to do so. The customer service is fantastic and everyone involved is very knowledgeable and helpful. Thank you guy.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Brian Swarvar, Michael Weimer

My Review of Boardwalk Volkswagen of Richardson:
I have to tell you, I have never felt more comfortable about a car purchase - I usually drive away feeling as if I was taken advantage of - But that is not the case this time - Your folks did a wonderful job of talking with me about the car, how it is priced, why it is priced that way, and then they gave me an opportunity to explain what I was offering to pay and why I felt that was a fair price - Through this process, we came to a price that both of us were happy with - It was an honest and enjoyable and comfortable process - I am very satisfied with the result.

By the way, if it were not for Brian's persistency, I would have never purchased this vehicle - He initially contacted me and then left me alone for a bit - Then he followed up again and it is good he did because I had taken this car off of my list of cars I was interested in - He followed up with me, reminded me that this car had just about everything I wanted and arranged for my daughter to test drive it for me - I live in Tulsa - Also, Brian was not afraid to let me have an Auto Critic guy come and check the car out before I bought it, as this is my normal practice when buying a used car.

Finally, Michael was awesome on the finance side - I was borrowing money from my Credit Union in Tulsa and they were having phone troubles that day - Michael was very patient and understanding and he made it all very easy for us - I know he had to do some special things to work through our Credit Union's phone problems as well as having to do part of the paperwork with me and then wait for my wife to come in later to sign her parts - As it turned out, it took several days before our Credit Union actually faxed the draft details to him and he was very accomodating - It is very nice to work with people who are trustworthy and also trust me in return - Again, I have never felt more comfortable doing a car deal (and my father was a car salesman so I grew up around a dealership).

I appreciate all of you and am completely happy with the car, the deal, and the process - Thank you! Jim Virtue

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Brian Swarvar

My Review of Boardwalk Volkswagen of Richardson:
The customer service that I received from the moment that I contacted the dealership was excellent. This was the best car buying experience that I have had and I will definitely contact Brian when I am ready to purchase my next VW!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Jeremy Heuss

My Review of Boardwalk Volkswagen of Richardson:
My first encounter with Boardwalk Volkswagen was when we purchased my son's 2010 golf. The quality of customer service and overall purchase experience was absolutely wonderful, so of course when it was time for me to lease a new car there was no hesitation with my choice of dealership. I first spoke with the Internet Director, Rick Bayon who set me up with Jeremy Heuss. Jeremy was very informative; He spent a good amount of time discussing the features and options of the vehicle.I was able to get a great deal on my trade in, and a great deal on a lease for a 2011 Jetta. Amazing Experience. Will be returining here for all future purchass.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Jeremy Heuss

My Review of Boardwalk Volkswagen of Richardson:
I was quite interested in purchasing a brand new 2010 golf about a year and a half ago. As I researched prices and various local dealerships, Boardwalk Volkswagen just stood out. A friend of mine had purchased a GTI from this same dealership, and raved about the quality of the customer service and over all purchasing experience. I contacted Boardwalk Volkswagens internet sales manager and began to discuss the type of car I wanted, with all the specifications. Rick Bayon responded to my request almost instantly and set up an appointment for me to meet with Jeremy Heuss, a sales specialist. I arrived to the dealership and as soon as I stepped through the door I found Jeremy Heuss with Rick Bayon waiting for my arrival. We sat down, talked numbers, and cracked a few jokes. Jeremy and Rick were both very helpful and down to earth, and I knew after just a few minutes of speaking to them face to face that I was going to have a great experience. I was able to buy my car just $200 over invoice, and Jeremy Heuss even added a few minor things that were not included in the package that just made me seal the deal. The price was right, the quality of work was above and beyond, the overall experience was great to say the least. Rick Bayon and Jeremy Huess did me the favor of importing my car from a distant dealership to satisfy exactly what I was looking for. This extra effort combined with their flawless customer service is what will have me coming back to Boardwalk Volkswagen.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Steve Lin, Michael Weimer

My Review of Boardwalk Volkswagen of Richardson:
I am the owner of Genroku Japanese Restaurant, does not have the time for test drives. So instead, Steve Lin brought the test drive to me! Excellent experience, will recommend Steve to all my customers and friends !!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Jeremy Heuss, Jae Kwon

My Review of Boardwalk Volkswagen of Richardson:
The sales team listened to what I was saying and worked very hard to get me what I wanted. The dealership was very clean and organized. Jeremy Heuss took the time to show me all features of my new Golf, he was friendly and professional at all times.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Mark Sayers, Michael Weimer

My Review of Boardwalk Volkswagen of Richardson:
What a great purchase experience. I was all set to purchase a Certified Jetta for my daughters birthday that had 51,000 miles on it. They informed me that a same year model Jetta came in with only 9,000 miles on it and sold it to me for almost the same price. The car was like new! There were some issues with the tires when I got there...NO PROBLEM! Rick and the gang told me to bring the car back, and they would replace all four tires at no charge to me. That is above and beyond customer service. They even drove 60 miles round trip to pick up a trade in that was only worth $1,000. I could not have asked for a better experience. I will send anyone that is looking for a VW to Rick.

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