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INFINITI of Riverside

Riverside, CA

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74 Reviews

3040 Adams Street

Riverside, CA

92504

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74 Reviews of INFINITI of Riverside

January 27, 2020

Shady as xxxx ,,,, no wonder they went out of business . I was receiving registration notices long after I sold my vehicle to them. I brought it to the sales rep attention, he told me to ignore it. Long st More

by Cat
Recommend Dealer
No
Employees Worked With
Syed Ali, Carlos Espinosa
March 08, 2018

Terrible customer service I called and made an appointment for my first oil change. When I called and asked for a specific time, I informed the lady that I would need a loaner More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain Rodarte
January 10, 2018

AVOID THIS PLACE LIKE THE PLAGUE This is absolutely the WORST car dealership! Do NOT take your car there for repairs or service . . . you will regret it. My car had 3 recalls (one of More

by sklac
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Longridge, Jeremy Scheetz
August 20, 2017

Dion Durant is the agent I highly recommend and needs award I came in for a recall and maintenance service and Dion was very calm and very knowledgeable person to deal with. You don't have to do a lot of talkin More

by MARC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't really know the mechanics name and the lady's name.
July 21, 2017

Great experience with Doug (Sales mgr) and Nelson (finance) We bought a car last weekend and was helped by Doug. He answered all our questions and took us for a test drive. He was really patient with us especia More

by Jessica_Jones_QX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas (forgot last name), and Nelson Eger
June 20, 2017

Mike Longridge: Awesome customer service Mike continues to go above and beyond! He is kind, courteous and knowledgeable about their services and recommendations. Because of his excellent cust More

by Finity14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
April 05, 2017

Awful customer service. I highly recommend not to come here. Jeff was awful, rude and disrespectful. Jeff was very unprofessional when i went on sunday april 2nd 2017. I bou More

by Manny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Knie, Carlos Espinosa
March 13, 2017

Walter was great! I leased a gx30 in Feb. a Walter was great. However I was most impressed with the manager who came out and talked to me about my son going to college More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter, i think that's what his name was. He was the one who helped me with the lease.
February 09, 2017

Lease Experience This is my second leased Infiniti from the same dealer. This transaction was way more pleasant. Walt and Harry in internet sales made the negotiation More

by SamB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt, Harry and finance gentleman
January 15, 2017

Brought a new car Steve Mayela made my experience so wonderful. Everyone was nice even the finance manager. We laughed and talked about everything. They was every deta More

by ddottie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and the finance manager
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