Rick Satterfield at Chuck Nash Auto Group

Rick was awesome and easy to talk too. He was not pushy and I will buy a vehicle from someone faster if they are not pushy and let me take my time in making a decsion on a big investment. He was very helpful with any questions that I had and he kept the lines of communication open. He called to update me on the status as the transition was occuring. He also seems to make himself readily available after the purchase which I feel is highly important. Most sales reps that I have dealt with, don't seem to care after they have made the sale. Rick seems to be different as he always returns my calls whenever I make an attempt to contact him. He has done an excellent job in taking care of my new car needs and would I highly recommend him to anyone!
Thanks Rick!

Was this review helpful to you?    Yes | No Thank you

It was a "no pressure" experience. I told Rick what I was looking for and he showed me all of my options. He was friendly, made sure we understood what our options were and made sure we got the correct vehicle at the right price. It is the best experience that I have ever had at a dealership.

Johnnie was very pleasant and explained in detail what we were signing and the costs of purchasing the vehicle. He made the experience very pleasant.

Was this review helpful to you?    Yes | No Thank you

I have been a customer of Chuck Nash since 2002. Have had much service work done there with not one compliant. The service people, in particular Jimmy Castillo, are friendly and helpful. My salesman for the new car I recently purchased was Rick Satterfield. Rick demonstrated all the functions of the new car and could not have been more attentive to my specific needs. He also knows his product! I will return to Chuck Nash for any future automotive purchases.

Was this review helpful to you?    Yes | No Thank you

I've visited most of Austin's dealerships wether it be in person or online and Chuck Nash has the most friendly professional employees by far. I wanted to get the best deal and save the most money so of course I shopped around. I always bring my vehicles to Chuck Nash for servicing so I was hoping that I could find the best deal there too. When my wife and I came in for a test drive we met Rick Satterfiled and he told us everything there was to know about the Chevrolet Equinox. My wife and I decided that we wanted the Equinox some time ago because it's the best SUV for the price. Rick explained that he would mach or beat any offer that we got from any other dealership and he did. To make things more complicated we had been involved in an accident with our current car just a week before and were waiting on the insurance adjusters to approve payment. They took that into consideration and gave us the best offer for our trade in as it was wrecked. I really don't think there's anything they won't do to make sure you get the vehicle you want for the best price. They didn't have the exact vehicle we wanted in our first choice of color and there was one available at another dealership. We went to that dealership to try and get it ourself and found out exactly how bad some other dealerships are. We were back at Chuck Nash the next day and they found the vehicle in our second choice of colors and had it on their lot that evening. Rick kept in constant contact with us and made himself available when he was at work and while he was not. From the start Rick made sure we got the best treatment and in the end he got us the best deal. Chuck Nash is now and will be our preferred dealership. If your worried about pushy sales people you won't find that here. The atmosphere is very laid back and everyone seems to be happy to work there. All departments are housed in one central location so you are able to talk to the sales and service department together within feet of each other. I highly recommend Chuck Nash and Rick Satterfield for your next automobile purchase. If they don't have it on the lot they'll get it for you quick and and the very best price.

Was this review helpful to you?    Yes | No Thank you

We had spoken to Elva a month ago about the GMC Terrian. Elva explained all the features at that time and we were very impressed with the vehicle. When we finally sold our RV and no longer needed our Chevy pick-up to pull it with, we called Elva for an appointment. We test drove several terrains and picked one out to buy. We had only so much money to spend so our budget would not fit into the Terrain. Rick got involved and suggested the Chevy Equinox. Since it was the same basic car on the same frame we test drove it and fell in love. We have had it only one week and have filled up with gas twice averaging 35 to 40 dollars instead of 80 to 90 dollars with our diesel. We are averaging 36 MPG highway and combined city/highway of 26 MPG instead of 16/17 MPG average with our diesel truck. Thanks Elva for being a pleasant, helpful, knowledgeable, and above all a non pushy sales person. If you are thinking of trading your old car for a new or used one go see the lady with the funny name Elva Zdeb.

Was this review helpful to you?    Yes | No Thank you

This is my 2nd purchase at Chuck Nash auto group. The entire staff was very courtious anf friendly. The only dissapointing thing about the whole deal was that Chevy did not have any incentives on the vehicle that I purchased. Which is no reflection on the dealership. I appreciated the no pressure environment during my visit. I encourage the dealership to keep Rick and Johnnie in their employment in that as a costomer I feel they are a valuable asset to The Chuck Nash Team

Thanks, Thomas R Dockstader

Was this review helpful to you?    Yes | No Thank you

Rick on the sale and Russell on the accessories purchase were both great to deal with and helpful to me in making my choices. I will return to Chuck Nash for my next purchase and reccommend to friends and family.

Was this review helpful to you?    Yes | No Thank you

Rick was awesome. Car dealers have a rap for being slimy and taking advantage of people. Rick is the exact opposite of this stereotype. I walked in and told him what I was looking for, and what I was willing to pay, and he made it happen. He didn't try to talk me into something that I didn't want in order to make the price fit in my price range, he worked with me to get the price down to where I was looking. I never once felt like I was having to haggle with him. He rocks!!!

Was this review helpful to you?    Yes | No Thank you

Rick, worked on our behalf to put us in the vehicle we wanted with the options and payment that worked for us...overall friendly, honest customer experience. We had been shopping for 6 months, Rick would check-in monthly and we really appreciated the follow-up...Ultimately, we chose Chuck Nash over several other local dealerships.

Was this review helpful to you?    Yes | No Thank you

Rick is fantastic. He is efficient, kind, thorough and makes buying a car a simple task which we know is rarely the case. My time is limited and he managed to get most of the shopping done without me even having to be at the show room. I would recommend him to anyone. We have bought 3 cars through him and intend to buy future cars from him. Rick rocks!

Was this review helpful to you?    Yes | No Thank you