Ricky Bones at Englewood Volvo / Kundert Volvo of Englewood

Bernie has been consistently helpful and goes out of his way. He responds to emails, texts promptly and was happy to stop by our house to put the plates on the new car. He makes the whole experience easy and pleasant

Ricky and Claus are also helpful on the service needs of our other volvo

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I am very happy with this dealership and the service department in particular. they have all very curtious and knowlegable. I like the experience with them overall very good.

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The service was professional and the work done was impressive. The loner car was a huge help and my car was ready right on time.

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I have had numerous problems with my car. Every single time I have gone to Englewood Volvo, Ricky always takes care of me. He will explain to me what the problem is and let me know how to avoid the problem if possible. He will always get me the best deal possible and will keep me updated throughout the day on how the repairs are going. When I leave my car with him, I know that my car will be fixed and better than ever. Thank you Ricky! You're the best!

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A loner car was ready and waiting and the work was done very quickly.

All in all the entire experience was quick, freindly and painless.

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I have driven a Volvo for over thirty years and always from Englewood NJ.
The people who work there are courteous and professional, always doing their best, which is outstanding.

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Extremely pleased with the level of service received each visit. Thank you for your assistance and continued efforts in providing excellent service to your costumers.

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The Customer Service Representatives I have dealt with at Kundert Volvo go out of their way to provide excellent customer service. I appreciate the difficulties of being on the front line and they do an excellent job of handling any difficulties that may arise through no fault of their own. They are cheerful, pleasant, accommodating and always willing to help.

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Bernie was very helpful in guiding me through options for the vehicle, taking care of all the paperwork and getting me a great price. He has helped me sort out a couple needs after the sale too

Ricky and Claus have been our point guys for servicing our other volvos for the past 4 years. They are always professional and helpful

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I brought my car in for some minor problems and was given a loaner car. The service dept. was waiting for a part so my car would not have been ready for me at the end of the day. I called because I was concerned about having the loaner car. Ricky was great to me. He kept me updated on the progress of the repairs to my car and assured me that there would be no problem with me keeping the loaner over the weekend because my car would not be ready. He would not allow me to take my car until he was sure everything was working properly. I had complained that my phone would not stay paired to the bluetooth and he made sure that a system update was installed to my car. Also, another gentleman was kind enough to come out to my car to help me pair my phone and make sure it worked. Ricky was very helpful and kind to me through the whole process.

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