Ricky Eure at Duke Automotive Corporation

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Eure, Al Hicks, Don Kelly

My Review of Duke Automotive Corporation:
Absolutely the best buying experience I have had, and I have purchased over 10 vehicles in the last 8 years for my wife and I. I used Cars.Com to do my shopping around, and after inquiring about a 2003 Yukon, Ricky contacted me. He is the sole reason why I decided to come down to the dealership in Suffolk, even though I had an appt to see another Tahoe at another Hampton Roads dealership. He not only took the time to find out what I wanted, vice trying to sell me what he had, but he also called me back and did a complete walk around of the Yukon over the phone.
When I arrived at the dealership, Al was at the front door ready to greet me and had already retrieved the keys to the 2003 Yukon, along with the keys of 3 other GM suv's. After checking it out it was everything that Ricky had explained to me over the phone and I was not disappointed, however my wife was interested in a newer Tahoe, and it was awesome. Al and Ricky worked out all the details, and without any haggling the manager knocked off almost $1200 off the vehicle. Never once was I asked of my "price range" or "monthly payment". I also had a preapproved draft loan from a credit union, and they never once tried to get me to finance with them! A FIRST!!
I am active duty military, and never once felt that I was being taken advantage of, which is a common trend in the Hampton Roads area.
These guys are a CLASS A dealership, and I highly recommend them. They are worth the 2O min drive to Suffolk!!!

Nick C.
2007 Chevy Tahoe LS

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stan Bell, Eley Duke III, Ricky Eure

My Review of Duke Automotive Corporation:
The entire Duke team was wonderful to work with through the whole process of searching for a car and purchasing a car. We never felt rushed or pressured to make a purchase. Everyone seemed ready to help find the right car for us.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Eure

My Review of Duke Automotive Corporation:
The service department at Duke Auto is always as pleasant an experience as having a vehicle serviced can be. The staff is friendly, honest & informative. You have the option of a courtesy ride home, or waiting in their customer lounge. The lounge is not a bad option if it's not an all day affair. I cannot speak for price, as my vehicle is under warranty. I have purchased several vehicles at Duke & plan to continue doing business with them in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricky Eure, Don Kelly

My Review of Duke Automotive Corporation:
Paul Phillips was an outstanding sales person. Very honest and forth right. We had an unfortunate error but the dealership quickly rectified it, honoring internet price and trade-in allowance. I would definitely recommend him and this dealership to my family and friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Butler, Ricky Eure

My Review of Duke Automotive Corporation:
Purchasing a vehicle from Duke Automotive is a very pleasant experience. Prior to my purchase, I decided to check out other vehicles and dealerships. It was HORRIBLE, I was insulted, talked down to and taken for a dumb blonde who had not done her homework. Happily, I came "HOME" to Duke Automotive. Not only did the staff listen to me, I was made to feel like a knowledgable buyer and most of all - a person. Never again will I stray from Duke Automotive. It is the best ever - keep up the good work. Thank you again Pat C

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