Ricky Eure at Duke Automotive

I had been to many other dealerships in Hampton Roads. Some didn't even listen to what I wanted and others weren't very friendly. Frankly, I was frustrated and almost tired of shopping. I stopped at this dealership after work with my dad thinking they were closed just to look at some cars. I had no idea what I wanted. I had a pre-approved check in my purse ready to buy something. We started walking around and to our surprise Thomas came out to greet us. He was friendly and pleasant right off the bat! I told him I was looking for an automatic with four doors and my budget. He showed me some cars within my budget. I wasn't a fan. Then he showed me around the dealership a little more. He was very personable and easy going which made it nice to talk to. We found a few cars I liked, but they were a little more than I originally planned on spending. I wasn't completely ready to say yes yet. I left for the night to think things over. The next day I had one of the cars Thomas showed me stuck in my head, so I did a little research because it was a newer model I didn't know much about. Coincidentally, Thomas ended up calling me with a sale price on the car and invited me in to take a test drive. When I came in for the test drive, he was again just as nice as could be. No surprise, I loved the car! Then we went in to do some paperwork. They took all my information and started the buying process. He made it easy and simple for me. I went to my bank to change financing plans, meanwhile Ricky had my previous pay stubs trying to find me the best interest rate he could. He actually found me a better rate than my own bank gave me! I talked to Thomas and Ricky a bunch for a few days. They were great to work with since my hours were limited because I worked late. It was nice not to be rushed. I did my final paperwork with Eley. He was extremely polite! It was quick and easy to finish everything and get to take home my new car. Thomas made sure I knew everything about my new car and answered all my questions. He even got the license plates I wanted and a price on a roof rack I wanted for later. They were a very accommodating team! It was nice to work with very nice and down to earth people! I would recommend them to anyone I knew looking to buy a vehicle.

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Wonderful and caring group of people. Efficient, detailed, through, and can be trusted. I brought a 2008 Cadillac from them and could not be more pleased with the car and with the sales team who did all the negotiations to get me in it. Thank you!

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We ended up at Duke Automotive after leaving Perry Buick in hopes of finding a better buying experience and that is just what we did! I am so glad we made the choice to drive the 25 miles to Suffolk. We accidentally showed up after they had closed on a Saturday but Ricky Eure came out and helped us anyway. We found the Enclave we were looking for and worked with Steve Fowler to get the deal done. It was a painless process and we love the new car. We met Eley while we were there and felt like we were working with and talking to old friends. Great experience and I wouldn't suggest anyone go anywhere else when looking for a product they sell!

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My vehicle purchase from Duke Automotive was the best I have ever had throughout my years of purchasing vehicles. Al Hicks was very informative about the vehicle and worked to my application approved immediately. I came into the dealership with a loan approval in hand and after speaking with Ricky he helped me understand how my loan approval worked as far as purchasing my vehicle. After our conservation he had convinced me to give him the opportunity to find me more suitable financing through their hard work. I was skeptical but the obviously know what they are doing because I got approved with a better offer and percentage rate than what I walked in the door with. KUDOS to the great Duke Automotive Team and I look forward to doing business with them in the future.

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I HAD A GREAT EXPERIENCE WITH THIS DEALERSHIP! THE STAFF WORKED DILIGENTLY TO GET ME IN THE VEHICLE THAT I DESIRED. IT WAS A STRESS FREE EXPERIENCE. I'VE PURCHASED SEVERAL VEHICLE, BUT THIS EXPERIENCE WAS THE GREATEST! I AM VERY HAPPY & GRATEFUL FOR THE STAFF'S ASSISTANCE!

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Great experience, no preasure, Everyone was friendly and helpfull in our quest for a quality vehicle at a fair price. I would recomend anyone looking for a car to visit Duke first and talk to Richard Strong he was great. Thanks for everything.

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This is the first time I have sent a review in about a purchase. But after recently buying a new family vehicle at Duke Automotive, I can only hope my experience will encourage another family to visit Duke.
We have now owned our GMC Acadia for a few weeks and absolutely love everything about it! Sara helped us with our trade-in and purchase. She was very knowledgeable about the cars we were looking at but without pressuring us in the least bit! The financing process was very quick and easy and made the purchase an easy decision. Sara also Thank you Sara! You gave us a great gift for the holidays!! -Kelly Austin

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The Duke Automotive Group was very helpful in our search for a used suburban. They all made us feel like close friends and/or family during the whole process. My wife and I agreed that when the next time to purchase a vehicle comes, we will definitly give Duke our business first.

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In 1984, I purchased a new Cutlass Ciera from Jerry Butler, and except for a couple of used vehicles along the way, I have purchased my cars & trucks from Jerry. I've also referred many folks to Jerry, who have purchased, and also returned again. Jerry is who got me focused and thinking about the new Chevrolet Volt, and allowed me to drive a demonstrator for 3 days. I fell head over heals in love with a vehicle that I had not even given a 2nd thought! I researched & read everything I could find on the Volt, and today I purchased a black on black 2013 Volt! Jerry has helped me find the answers to all my questions on a vehicle that is still very new to the buying public. Jerry values his customer relationships, and does all possible to make sure the right vehicle is paired to the right customer. Thanks Jerry!

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Worked with us on price of purchase. Did not feel pressured at all. We had visited several other dealerships in seach of vehicle and were basically "attacked" before we could get out of our vehicle at the other delerships. Very relaxing experience here at Duke!

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