Back

JH Barkau & Sons Inc

Freeport, IL

not yet
rated
220 Reviews

1102 East South Street

Freeport, IL

61032

Directions

By Type

220 Reviews of JH Barkau & Sons Inc

July 15, 2023

Seeking a good used vehicle to serve as our 2nd vehicle & a "Daily Driver" & although we initially liked the salesman who was helping us it was painfully apparent that he: A. Felt as if we hadn't done our " More

by lawiebenga
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
June 28, 2021

This place was a joke. My wife and I went to look at a Trailblazer that they had on the lot. Vehicle was missing a door trim piece, the front grille clips were completely broken off, and there were a few More

by blackdog6763
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Piefer
Jun 28, 2021 -

JH Barkau & Sons Inc responded

We're sorry to hear you had such a frustrating experience. However, is it possible you may have reviewed the wrong dealership? There are a couple reasons that make me believe that you have, 1. We are located in Cedarville, IL. 2. Finance Manager; Chad Piefer is also located in Cedarville 3. We don't have record of you being at JH Barkau & Sons Cedarville.

Jun 28, 2021 -

blackdog6763 responded

It was the Freeport location. I thought they were one in the same. This review was about that location.

December 21, 2020

Our 16 year old daughter bought a vehicle from them and it turned out to be junk. Its a very unsafe vehicle. I would think Barkau's would care about the safety of a child. More

by luandri810
Recommend Dealer
No
Employees Worked With
Randy Duchow
Dec 30, 2020 -

JH Barkau & Sons Inc responded

Thank you for sharing your feedback with us, we are normally know for our exceptional attention to detail, and we regret we missed that mark with you and your daughter. It says here that you worked with and employee that is no longer employed with us and hasn't been for quite a long time. We would love to hear more about your specific situation. Please call the Dealership and ask for Louis or Pat at 815-232-5017. We would greatly appreciate the opportunity to discuss this with you further and working toward earning back your business.

June 20, 2020

Great place to buy a car. Bob Reed is a very nice guy he gets you the right car at a great price! Thanks Bob. More

by lonniehuenefeld
Recommend Dealer
Yes
Employees Worked With
Jim Barkau, Pat Gillespie, Bob Reed
March 29, 2019

Treated like family We were allowed to take our time and be very choosy. It's a big decision, a big purchase. This is not the first time we have done business with Pa More

by SherrieAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin, Pat Gillespie
February 07, 2019

It was great! My experience with the people at Barkau was great. I had to find a vehicle quick because my Caliber just didn't want to move -- and Pat made it happe More

by Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin, Pat Gillespie
Mar 25, 2019 -

JH Barkau & Sons Inc responded

Thank you for the great review!

December 06, 2018

Laid back and honest We were looking for a truck with very particular features at just the right price when we ran across one online at J.H. Barkau & Sons. It was a 2 1/2 More

by PDCWisky85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gillespie, Louis Lorenz
Mar 28, 2019 -

JH Barkau & Sons Inc responded

Thank you for the great review!

December 01, 2018

Great Experience We have bought from Pat in the past and as soon as we started looking for a "new" car for our daughter we went right to Pat Gillespie, he took the tim More

by Zeya2312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Axle the wonderful canine greeter , Pat Gillespie
Mar 28, 2019 -

JH Barkau & Sons Inc responded

Thanks for the great review!

November 28, 2018

Talked about problem everything is ok. Have the problem solved. So if there is a problem talked it out they will try and fix it for you. More

by Shopaholic
Recommend Dealer
Yes
Employees Worked With
Jim Barkau, John Corrigan
Mar 28, 2019 -

JH Barkau & Sons Inc responded

Yes, we like to keep our customers happy, thanks for the great review!

October 29, 2018

exceptional service and very accomodating Spectacular place to do business with.. Friendly and very knowledgeable sales persons. Great vehicles to choose from.. Quick service. Very patient. More

by Travel12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barkau, Pat Gillespie
Mar 28, 2019 -

JH Barkau & Sons Inc responded

Sorry to hear about your truck, but thank you for the great review!

1
...