Riley Stark

Bought a New Sentra was a long process but ok, after buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! buying is when your nightmare begins. You are nothing to them at this point and dropped like a bad apple. You can't get a call back from NO ONE!! Ashley in sales will not call you back or answer your calls. The finance guy once you sign and leave his office is done with you. Management here is none existent after you sign. Service is only one department to do the job and only because they can still get in your wallet. So if I owned this it would get a house cleaning real quick, but it's all about just making the sales there not a repeat customer or retention of customer. So please do your homework before buying here, it's your decision and this is just my review from when I dealt with them here recently. UPDATE 10/16/2025 They said 8 weeks to process refund on extended warranty and other extra bought, had never been processed by them and now for a refund of money will take forever with Wood Nissan in Lee's Summit, MO this in my opinion is a poorly ran business!! The company they buy the warranty through said that the dealership has to do this. What a nightmare dealing with this Dealership. Update: 10/30/2025 They still have not taken care of issue at hand EJ Laux at the dealership finance department won't return calls or emails about this, in my opinion is once they get your signatures here your done and now your nightmare begins regardless what it may be. Just a poor way to treat customers. It's looking like I will have to get attorney involved how sad. More

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Once you buy a car here, you can NEVER get ahold of anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because anyone. If you have a problem you're on your own they don't care after you sign papers!! So please protect yourself here at Woods Nissan because they won't! More

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The dealership was so organized and thoughtful. The process of getting a new car was quick and efficient. We loved working with Ashley! She listened to us, and helped us be able to drive away with The process of getting a new car was quick and efficient. We loved working with Ashley! She listened to us, and helped us be able to drive away with a dream vehicle that meets all the needs. There was zero pressure and the wait time was minimal. Highly recommend Wood Nissan and I'm telling all my friends and family that Ashley is their girl if they need a new car! More

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Very wonderful experience…was the easiest vehicle purchase I’ve ever had…would definitely recommend it them to anyone and will be purchasing my next vehicle from them purchase I’ve ever had…would definitely recommend it them to anyone and will be purchasing my next vehicle from them More

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LT was amazing he took his time with me answered every question I had made my experience very easy for me question I had made my experience very easy for me More

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Team was wonderful to work with, and the reason we made the 6 hour drive to purchase! Would definitely recommend. the 6 hour drive to purchase! Would definitely recommend. More

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The experience at Wood was great. They were very transparent trying to meet all the needs. The online process was simple as well as finishing it up at the dealership. They were very transparent trying to meet all the needs. The online process was simple as well as finishing it up at the dealership. More

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I had a great experience buying a used Ford Mustang Mach-E EV at Wood Nissan. Johnathan was a great salesman, friendly, polite annd respectful. He answered all my questions and guided me through the st Mach-E EV at Wood Nissan. Johnathan was a great salesman, friendly, polite annd respectful. He answered all my questions and guided me through the starting paperwork efficiently. I also worked with sales manager Riley who saved me an extra $4000 by submitting the used EV tax credit and making sure it went through and was approved. This team was amazing and it’s the best used car purchasing experience I’ve ever had. Way to go Wood Nissan! More

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Riley and Jonathan did the impossible, I am happy to have their help. I look forward to seeing them both again. their help. I look forward to seeing them both again. More

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This team has their act together! Thoughtful, kind, and solid listening skills. I highly recommend Wood Nissan Lee’s Summit. You will be amazed how simple the process of owning a v Thoughtful, kind, and solid listening skills. I highly recommend Wood Nissan Lee’s Summit. You will be amazed how simple the process of owning a vehicle can be! Give them a try. You will enjoy the experience! More

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