Rob Grabill at Courtesy Chrysler Jeep Dodge

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown, Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
I thought for sure I would be treated as a second class customer, but I was greeted as a respected customer. When I didn't understand what services were needed for my vehicle, Al Brown explained eveerything so I would understand. Rob Grabill helped with setting up and following through with the additional work that was needed. I definitely would go back.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
My wife cmplained that the brakes on her car were making noises. I contacted Courtesty Chrysler Dodge Service Department and made an appointment. Today Courtesy Dodge Service Department promptly, efficiently, and reasonably repaired the brakes on my 2007 Chrysler PT Cruiser.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
We were able to get a repair made on our vehicle in a very timely manner. Courtesy vehicle was available without a long wait. I felt service department valued my time. Repair on ignition lock solved our issue; we also had a headlight cover sanded and I actually thought they did an OK job until I realized I was looking at the wrong one and the one sanded did indeed look like new as mentioned by the service representative. we will also be returning there for oil changes due to competitive pricing. Staff were friendly as well.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown, Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
We are always happy with both of these service advisor. Al is always pleasant and eager to help us, always has a smile on, like today Rob was busy and ask us to see Al for our oil changes and check up, Al was more than happy to help us. Rob, we always call him for all our needs and questions, if he does not have an answer he finds ones. My husband will only deal with Rob, he will call just to make sure Rob is there, he has went once when Rob was not there, and the service advisor was rude, after that time we will only go when Rob is there. When we have had issues, Rob will get the problems solve. Good job to both the these service advisors.
Over all I feel Courtesy Dodge has done us right, we both two new vehicle two years ago and we have been very satisify with everyone there. We travel round trip around 80 miles for service. thanks again, keep up the good work. And if any one want the best service advisor; Seek Rob and Al.

Thanks
Cathy and Henry Felder
Nashville

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
They checked twice to make sure the a/c problem I was experiencing was caused by the coil. It was very expensive but they pared it to the bone. I was taken home by a courteous driver and picked up the next morning in time to make my schedule. Good service by good people.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
I called with a lock problem on my minivan. I was given a day to bring it in. Rob gave me an estiment and time frame of the repair. He was right on the money and had
me out the door in good time. My lock problem was fixed and all was good. I have dealt with Rob before and I know i can rely on him helping me. He is always friendly and i feel he will take care of me as a customer. It is nice to be able to trust someone at my dealership to handle my car issues. I am always treated with a friendly smile and attitude from Rob or Al. I would recommend them to others.

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