Rob Hitchcock
Rob Hitchcock at Metro Ford
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Rob Hitchcock

Service Advisor - Truck Center

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.6
476 Reviews
4.6

476 Reviews

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476 Reviews of Rob Hitchcock

April 21, 2024

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Employee Rating

Communication is fairly good and very friendly. 2 hours for an oil change seems too long though. More

by RUTHIEANNIE428
Service Price Transparency
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Recommend Dealer
Yes

April 12, 2024

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The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co More

by Blaze743
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Recommend Dealer
Yes

April 10, 2024

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I had a tire problem and was seen right before closing --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as More

by Bill P
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon , All of the above names--as I'm not certain of the name of the service advisor who saw me.

March 15, 2024

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Waiting area was very neat and clean. Employees were very friendly. Glad that service has a drive in policy as it was pouring out. More

by V_MCLEA
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Recommend Dealer
Yes

February 21, 2024

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The service was great. I prefer not to write an essay on it. Thank you More

by PBORST01
Recommend Dealer
Yes

February 18, 2024

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Had a good experience when having my vehicle worked on. On time and reliable service More

by FLHPIHD
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Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon, Jay Ostrander

February 18, 2024

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Bob and JT were awesome! They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone More

by SBREWINGTON1126
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Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Gerry Dariano, Sara Wynne , Bob

February 18, 2024

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The personnel did and outstanding job. Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel More

by RJMAJKUT
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Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon, Jay Ostrander

February 15, 2024

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I dropped my car off on the scheduled morning and it was done in the afternoon promised. More

by MFAHY724
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Service Communication
Recommend Dealer
Yes

February 10, 2024

Dealership Rating
Employee Rating

Simple and easy system setup to get your vehicle serviced. The 5000 mile check up went smoothly. They offer a free oil change for your first service. More

by ljk00
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Bellanger, Bill Marincic

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