Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
222 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

222 Reviews

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222 Reviews of Rob Ploof

April 18, 2024

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Jason is an incredibly personable guy. I was referred to Jason by my mechanic who I have worked with for a very long time. My mechanic did not steer me wrong (excuse the car pun). Any i More

by scamp05860
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Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Apr 18, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback, and welcome to the Heritage Toyota family! We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 12, 2024

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Frankie is awesome. My wife is very picky about who she trusts and she trusts Frankie. Frankie listens to what you say and acknowledges it. Which is a rarity. Franki More

by michael.martel
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Apr 15, 2024

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback - We are so glad to hear that you and your wife enjoyed working with Frankie and our team to shop for and bring home your new RAV4, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2024

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Great Experience. Adam answered all my questions and helped find the perfect 4 runner to meet my needs More

by Finn
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Recommend Dealer
Yes
Apr 08, 2024

Heritage Toyota responded

Finn, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new 4Runner, and that he was able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 01, 2024

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James has an easy way about him with good communication skills, warm personality and willing to work with your timeline to get you in your new vehicle even if that means waiting until after mud-season in V More

by jamiehinesburg
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Recommend Dealer
Yes

Other Employees Tagged: James Boyd

Apr 02, 2024

Heritage Toyota responded

Jamie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with James to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 18, 2024

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Frankie was exceptional to work with. I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made More

by bmcgregor
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Mar 19, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Subaru, and that he was able to help navigate the available options to find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2024

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Adam was very professional, personable, and put in the time to make sure I was taken of! More

by nzaluski
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Recommend Dealer
Yes
Mar 14, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2024

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It was a pleasure working with Frankie; friendly, knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. More

by echo.bernarda54
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Mar 04, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie, and that he and our team were able to help make the process of choosing a new Toyota a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

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We arrived at Heritage Toyota to begin our new car search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with th More

by RPS_52
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Mar 01, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to help choose the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 24, 2024

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Jason is transparent and honest. He understands his clients and makes the best recommendations! If you are looking for a true partner in your search, Jason is an excellent choice. More

by 802
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Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Feb 26, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

February 23, 2024

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I contacted Matt through his internet link and messaged him about finding a pre-owned Prius in good condition. His response was immediate and friendly. He hooked me up with that kind of car pronto! To top More

by jr
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Recommend Dealer
Yes

Other Employees Tagged: Josh Cousino, Matthew Messenger

Feb 26, 2024

Heritage Toyota responded

Joe, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that they were able to help find the perfect fit for your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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