Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kevin Maun,
Rob Rodriguez
My Review of Honda Cars of Bellevue:
I leased a CR-V in April of 2007 and it proved to be a very reliable vehicle. I had already made the decision to get another Honda when the lease was completed. In the intervening years the service department handled all of my maintenance and each time I was treated with coutesy and respect. Since May of this year I had received a number of emails from Honda Cars of Bellevue offering to buy out my lease but I was n ot in a position to take advantage of it. Recently Rob, the Sales Manager, called me and concerning this same offer. Although I was not really thinking of replacing the CR-V just yet I decided I would take him up on the offer to test drive some of new 2011 products.
From the moment I entered the dealership the friendly and experienced staff made sure that my needs were being met. I met with Rob and talked about the types of vehicles I wanted to test drive. At this point I was thinking of moving up to the Pilot but when Rob saw that I had some medical problems, I walk with a cane, he suggested I first try the new Odyssey. I accepted the offer and that was when Kevin Maun entered the picture. After driving the van I knew that was the vehicle thatg was best for me b ut I still uncertain about actually replacing the CR-V at this time. Rob, Kevin and the finance people really went to work and my wife and I left that evening without making the switch. That was when the staff at Honda Cars of Bellevue really went to work.
Kevin called twice the next day. I did not take his first call because I did not think they would meet my particular circumstances and allow me to get the van I needed. His second call was one of excitement on his part (you could tell by the sound of his voice)as he said that they were able to meet my requirements in total. Without a few short hours (I had to wait for my wife to finish working)the deal was completed ad we drove home in the new Odyssey. Rob, being the jokester he could be at times, called again the next day and asked if I was intgerested in having the lease bought out. My response was I doubted if even he could come up with a better deal
Was this review helpful to you? Yes | No