Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.8
85 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

22 yrs, 3 mos

Languages Spoken

English English

4.8

85 Reviews

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85 Reviews of Rob Snipe

June 04, 2026

Dealership Rating
Employee Rating

Robert was great. He made sure that my requests were granted as asked. I will request hi For future services More

by JODI.LYN1030
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 05, 2026

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park, Jodi! It's wonderful to hear that Robert made sure your requests were taken care of. We look forward to helping you again!

May 31, 2026

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To whom this may concern the service was great everyone was very nice and friendly that meant a lot More

by LASHANABANKS
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Recommend Dealer
Yes
Jun 01, 2026

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

May 16, 2026

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Orland Park BMW dealer dealership is great! I appreciate the respectful and knowledgeable staff for making my car buyingexperience positive. More

by howardmoore727
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Recommend Dealer
Yes
May 18, 2026

BMW of Orland Park responded

We appreciate your feedback! Thank you for choosing BMW of Orland Park and for highlighting our helpful and respectful team. Enjoy your new car!

May 14, 2026

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What I was most disappointed in was that, although I was notified that I needed brake fluid and an oil change, I was not notified that my maintenance agreement benefits was expiring on April 29th. My work More

by CHRISMBYRNE7
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

BMW of Orland Park responded

We appreciate your feedback and understand your frustration regarding the lack of notice about your maintenance agreement benefits expiring. It's important to us that our customers are well-informed, and we apologize for any inconvenience this has caused. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Eddie Marquie - Service Manager - 708-460-4545

May 13, 2026

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Cory was promoted to service manager at another Ziegler dealership, but Rob stepped in and took great care of our car and me. More

by BBROADWELL
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Recommend Dealer
Yes
May 13, 2026

BMW of Orland Park responded

We're glad to hear Rob stepped in and took such great care of you and your vehicle during this recent visit. Thank you for your confidence in BMW of Orland Park!

May 13, 2026

Dealership Rating
Employee Rating

Cory was promoted to Service Manager at another dealership. Rob stepped in and took great care of my car and me. More

by BBROADWELL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 13, 2026

BMW of Orland Park responded

We're happy to hear you had a good experience with Rob during his transition as Service Manager. Thank you for choosing BMW of Orland Park, and we hope to help you again soon!

May 11, 2026

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He was so helpful and was able to meet my needs and I was inquired about helping getting a discount and he was able to More

by TATYANAMITCHELL757
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Recommend Dealer
Yes
May 12, 2026

BMW of Orland Park responded

We're so pleased to hear our team went above and beyond to assist you at BMW of Orland Park. Thank you for your business and your five-star review, Tatyana!

May 04, 2026

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Services were exceptional from all staff involved. I always have a pleasant experience with every visit More

by ADAVIS7169
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Recommend Dealer
Yes
May 05, 2026

BMW of Orland Park responded

We’re delighted to hear that you always have such a pleasant and exceptional experience here at BMW of Orland Park. Your feedback means a lot to us!

May 01, 2026

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This facility is recently remodeled. It’s very nice and clean. The employees are professional and most are friendly. More

by MZLARK1
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Recommend Dealer
Yes
May 04, 2026

BMW of Orland Park responded

Thank you for the review! We're pleased you enjoyed the renovations and felt taken care of by our BMW of Orland Park team.

April 25, 2026

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Employee Rating

Overpriced bad customer service. I had to correct my service advisor twice about changing me too much. The correct pricing was printed on a board on the desk. More

by LORDANCHOR
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Recommend Dealer
No

Other Employees Tagged: James Hatchett

Apr 27, 2026

BMW of Orland Park responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and the frustration with pricing communication. This is not the level of service we aim to provide, and we’ll address your concerns with our team to ensure clearer and more accurate communication going forward. Best Wishes, BMW Of Orland Park

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