Robert Alicea
Robert Alicea at Toyota of Richardson
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Robert Alicea | Page 2

Pre-Owned Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.1
94 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.1

94 Reviews

Write a Review

94 Reviews of Robert Alicea

December 23, 2021

Dealership Rating
Employee Rating

The customer service experience was excellent as always. It was like doing business with a family member. More

by Dandogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Toyota of Richardson responded

Thank you for the kind words, Dan! I am happy to hear that the service team could help. Please let us know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director

November 13, 2021

Dealership Rating
Employee Rating

The process wasn't perfect but Robert was patient with me & in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson! More

by jd.velez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Jan 04, 2022

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 12, 2021

Dealership Rating
Employee Rating

Robert was great from start to ongoing! I sent a note of interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He e More

by androticus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Jan 04, 2022

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 12, 2021

Dealership Rating
Employee Rating

The best car buying experiences I have ever had fast friendly and Robert is amazing I will definitely recommend him to my friends More

by Tierrefisher2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 12, 2021

Dealership Rating
Employee Rating

Robert was amazing I will be referring him to my friends and colleagues I had a great experience More

by Tierrefisher2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 12, 2021

Dealership Rating
Employee Rating

This was the best car buying experience I’ve ever had I am so grateful for Robert he did an amazing job and I was in an out in two hours More

by Tierrefisher2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 08, 2021

Dealership Rating
Employee Rating

I contacted them, but I never got their call back. I guess they do not want to do business any more. More

by macald23
Customer Service
Friendliness
Price
Recommend Dealer
No

October 13, 2021

Dealership Rating
Employee Rating

Robert provided excellent customer service and I would highly recommend him to family and friends! More

by lisapalacioz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Toyota of Richardson responded

Thank you, Lisa! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director

September 25, 2021

Dealership Rating
Employee Rating

I bought a car with Robert on Wednesday. He was friendly, knowledgeable, and made the car buying process easy. I love my RAV4 Hybrid! More

by Rebecca C.
Price
Recommend Dealer
Yes
Sep 28, 2021

Toyota of Richardson responded

Glad to hear it, Rebecca! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jonathan Glasscock, Customer Loyalty Director

September 06, 2021

Dealership Rating
Employee Rating

Robert was wonderful to work with. It is obvious in his care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were More

by Hollyabaxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Toyota of Richardson responded

Glad we could help, Holly! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

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