The customer service experience was excellent as always.
It was like doing business with a family member.
It was like doing business with a family member.
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by Dandogo
Jan 04, 2022 -
Toyota of Richardson responded
Thank you for the kind words, Dan! I am happy to hear that the service team could help. Please let us know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director
The process wasn't perfect but Robert was patient with me
& in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson!
& in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson!
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by jd.velez
Jan 04, 2022 -
Toyota of Richardson responded
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
Robert was great from start to ongoing! I sent a note of
interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He e
interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He even made a detailed video of the car for me, because I live so far away. It was in great shape when I drove it, and we made a deal. The closing went smoothly, no high pressure tactics for add-ons, had it that afternoon! There had been a very minor issue with the vehicle, which he had addressed as promised for me, by the time I picked it up the next day. Highly recommended!
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by androticus
Jan 04, 2022 -
Toyota of Richardson responded
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
The best car buying experiences I have ever had fast
friendly and Robert is amazing I will definitely recommend him to my friends
friendly and Robert is amazing I will definitely recommend him to my friends
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by Tierrefisher2015
Jan 04, 2022 -
Toyota of Richardson responded
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
Robert was amazing I will be referring him to my friends
and colleagues I had a great experience
and colleagues I had a great experience
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by Tierrefisher2015
Jan 04, 2022 -
Toyota of Richardson responded
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
This was the best car buying experience I’ve ever had I
am so grateful for Robert he did an amazing job and I was in an out in two hours
am so grateful for Robert he did an amazing job and I was in an out in two hours
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by Tierrefisher2015
Jan 04, 2022 -
Toyota of Richardson responded
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
I contacted them, but I never got their call back. I
guess they do not want to do business any more.
guess they do not want to do business any more.
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by macald23
Robert provided excellent customer service and I would
highly recommend him to family and friends!
highly recommend him to family and friends!
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by lisapalacioz
Oct 29, 2021 -
Toyota of Richardson responded
Thank you, Lisa! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director
I bought a car with Robert on Wednesday. He was friendly,
knowledgeable, and made the car buying process easy. I love my RAV4 Hybrid!
knowledgeable, and made the car buying process easy. I love my RAV4 Hybrid!
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by Rebecca C.
Sep 28, 2021 -
Toyota of Richardson responded
Glad to hear it, Rebecca! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jonathan Glasscock, Customer Loyalty Director
Robert was wonderful to work with. It is obvious in his
care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were
care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were well taken care of and got the best deal we could. His attention to detail made the process easy and I walked away with the car I have always wanted!! I highly recommend using Robert for all your car buying needs!
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by Hollyabaxter
Sep 07, 2021 -
Toyota of Richardson responded
Glad we could help, Holly! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director