Robert Jacob

Excellent service from the sales staff and the finance department. They are knowledgeable and courteous department. They are knowledgeable and courteous More

Helpful 0

Report | Print

We went in with pre approval from capital one and even when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have bought couple of cars from them since 2016 but this time the finance guy outright lied to us about fake fees and more monthly payment which included warranty of $1500 added in monthly payments and when I caught his lies calculating the finance terms, he didn’t even apologize and went straight to saying Im adding dealer fees since you guys are not buying the warranty plan. We went in to buy our car after the lease and instead was given this treatment basically he was making it sound like $1500 warranty was free and already added in monthly payments. I showed him auto loan calculator is showing $20 less for monthly payment for the said amount and same interest rate. Then realize he was lying and already added $1500 fee for warranty without even informing us and then selling us the warranty for $1 a month. What a shame, dealership needs to shut down now, Im glad fb marketplace and other online tools are killing their business. These people dont deserve anything. Scrambling for $50-$100 lying like we dumb fools. The fact that he was so confident and kept lying to my face just amazes me how low these guys have come. More

Helpful 1

Report | Print

We went in with pre approval from capital one and even when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have bought couple of cars from them since 2016 but this time the finance guy outright lied to us about fake fees and more monthly payment which included warranty of $1500 added in monthly payments and when I caught his lies calculating the finance terms, he didn’t even apologize and went straight to saying Im adding dealer fees since you guys are not buying the warranty plan. We went in to buy our car after the lease and instead was given this treatment basically he was making it sound like $1500 warranty was free and already added in monthly payments. I showed him auto loan calculator is showing $20 less for monthly payment for the said amount and same interest rate. Then realize he was lying and already added $1500 fee for warranty without even informing us and then selling us the warranty for $1 a month. What a shame, dealership needs to shut down now, Im glad fb marketplace and other online tools are killing their business. These people dont deserve anything. Scrambling for $50-$100 lying like we dumb fools. The fact that he was so confident and kept lying to my face just amazes me how low these guys have come. More

Helpful 0

Report | Print

I can recommend this dealer and Tim. It was pleasure to talk about cars with him. Be careful about financing with Toyota Schaumburg. It was pleasure to talk about cars with him. Be careful about financing with Toyota Schaumburg. More

Helpful 0

Report | Print

Tim, who was virtually our only contact for our car purchase, was very responsive and listened carefully to our needs. He helped us along the way from August until we picked up our car on February 25t purchase, was very responsive and listened carefully to our needs. He helped us along the way from August until we picked up our car on February 25th. He went above and beyond the call of duty. For example, he located a Prius at another dealership for us to test drive since Schaumburg Toyota didn't have any available. He consistently listened to our needs and was patient and understanding. Dealing with Tim was a refreshing change from our previous new car purchasing experiences at other dealerships. More

Helpful 0

Report | Print

I recently purchased a Toyota Certified 2017 Land Cruiser from Schaumburg Toyota online. I had been looking to upgrade from my 2013 Land Cruiser. This was the easiest transaction I have ever had purchasing from Schaumburg Toyota online. I had been looking to upgrade from my 2013 Land Cruiser. This was the easiest transaction I have ever had purchasing a car. I live in Houston, Texas and flew up to Chicago and took a shuttle to Schaumburg, IL. The next morning Darek picked me up from my hotel and drove me to the dealership. I had my bank send the money via wire transfer and it was just a matter of signing the paperwork and I was out the door. Darek and Robert were very courteous and helpful. I highly recommend this dealership to everyone, even those that live far away like I do More

Helpful 0

Report | Print

Jonathan, Frank, and Robert all helped me purchase my new car. They gave me a great deal. The service was quick, fast, and simple. Thank you. car. They gave me a great deal. The service was quick, fast, and simple. Thank you. More

Helpful 0

Report | Print

Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. More

Helpful 0

Report | Print

I had a very good experience purchasing my car at Schaumburg Toyota. The salesperson was professional and helpful. The process went smoothly, and I’m very happy with my new car. Schaumburg Toyota. The salesperson was professional and helpful. The process went smoothly, and I’m very happy with my new car. More

Helpful 0

Report | Print

Cameron is extremely friendly, knowledgeable, and very accommodating. It was a pleasure working with him! He was not pushy and respectful of our wishes. He made our whole experience very pleasurable!!!! accommodating. It was a pleasure working with him! He was not pushy and respectful of our wishes. He made our whole experience very pleasurable!!!! More

Helpful 0

Report | Print