Robert Koon
Robert Koon at Mullinax Ford of Mobile
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Robert Koon

Finance Manager

Mullinax Ford of Mobile

7311 Airport Blvd
Mobile, AL 36608

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4.8
93 Reviews

After I retired from the boxing ring, I decided to sell Ford trucks. I love meeting new people and help put them in a reliable automobile. I have been in sales now for 20 years and it's just as enjoyable as fighting for the World title!

Dealership Experience

8 yrs, 1 mo

Industry Experience

21 yrs

Specialties & Trainings

Ford & CPO Certified

4.8

93 Reviews

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93 Reviews of Robert Koon

March 03, 2024

Dealership Rating
Employee Rating

Wonderful! The best people to deal with! We will definitely be back in the future for our next vehicle purchase! More

by jessgiles9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Mar 04, 2024

Mullinax Ford of Mobile responded

Thank you for your wonderful review, Jess! We're thrilled to hear you had such a positive experience with our team. Your plans to return for your next vehicle purchase mean a lot to us, and we look forward to serving you again in the future. Your satisfaction is our top priority.

February 28, 2024

Dealership Rating
Employee Rating

I had a good buying experience would definitely buy here again. Thanks have a good day More

by Briandavis1986
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Feb 29, 2024

Mullinax Ford of Mobile responded

Thank you for your review, Brian! We're glad to hear you had a good buying experience with us and are considering us for your future purchases. Have a great day, and we look forward to serving you again!

February 23, 2024

Dealership Rating
Employee Rating

First time shopping at Mullinax Ford of Mobile and I would absolutely recommend this dealership. Jeremy was incredibly helpful and was able to help me get exactly what I needed. Robert also made the fin More

by SHELBY22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Muniz

Feb 26, 2024

Mullinax Ford of Mobile responded

Thank you for sharing your experience, Shelby! We're thrilled to hear that your first visit to Mullinax Ford of Mobile was positive, with Jeremy and Robert making the purchase and financing processes seamless and fast. Your recommendation is greatly appreciated, and we look forward to welcoming you back as a returning customer!

January 15, 2024

Dealership Rating
Employee Rating

Very pleasant and helpful Bill Ford done a great job Thanks for his help. Professional More

by Walthilyer
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for sharing your experience! We're thrilled to hear that Bill provided excellent service and was a great help to you. Your acknowledgment of his professionalism means a lot to us.

January 14, 2024

Dealership Rating
Employee Rating

I am a 4 time purchaser at this dealership so they must be doing things right More

by HOWI3856
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for being a loyal customer and for your continued trust in us. It's wonderful to hear that your repeated experiences have been positive, leading to four purchases. Your satisfaction is a testament to our commitment to doing things right. We look forward to serving you again in the future.

January 14, 2024

Dealership Rating
Employee Rating

No sales pressure. Was willing to show as many trucks that we wanted to look at. Very helpful More

by whurley33
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for your feedback. We're glad to hear that you experienced no sales pressure and found our team willing and helpful in showing you a variety of trucks. Your satisfaction is important to us, and we're pleased we could assist you effectively.

January 14, 2024

Dealership Rating
Employee Rating

Awesome and easy to work with Sales department was fantastic, finance department, but a really good job and they understood it what we were looking for. More

by JASONOHERN
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you, Jason, for your review. We're delighted to know that both our sales and finance departments made your experience awesome and easy. It's great to hear that they understood your needs and did a fantastic job in assisting you.

January 14, 2024

Dealership Rating
Employee Rating

There were a few bumps in the road toward our car purchase, but the staff did what they could to smooth out the process. We are happy with our final purchase. More

by SMRB
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for your review. We're glad to hear that despite a few bumps along the way, our staff worked effectively to smooth out the process for you. Your happiness with the final purchase is important to us, and we appreciate your understanding as we navigated through those challenges. We hope to provide an even smoother experience in any future interactions.

January 14, 2024

Dealership Rating
Employee Rating

A no pressure experience and Mr. Hankins presented the produce well. This is my second purchase from Mullinax and because of Mr. Hankins, I will be a return customer. More

by ETERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cochrane, James Hankins , James Hankins

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for your review. It's wonderful to hear that you had a no-pressure experience and that Mr. Hankins presented everything well. We're honored that your positive experiences, especially with Mr. Hankins, have made you a returning customer. Your loyalty and trust in us are greatly appreciated.

January 14, 2024

Dealership Rating
Employee Rating

Very good experience had a great salesman only issue I had is that they waited until after I bought the truck to let me know it had damage during transit that had been fixed More

by hollingerdawson9
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Jan 15, 2024

Mullinax Ford of Mobile responded

Thank you for sharing your experience. We're glad to hear that you had a very good experience and found our salesman great. We apologize for any inconvenience caused by the delay in communicating the transit damage and its repair. Your feedback is important and helps us improve our communication and customer service. We appreciate your understanding and are here to assist with any further concerns you may have.

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