Robert Manning at Audi Plano

Getting my car serviced recently can be put in (2) words "EXCELLENT JOB!" Robert Manning and his team are amazing not just on my recent visit but, each time I have had my car serviced. Robert and his Team are always on point when taking care of my car as needed. From them greeting me with a smile at time of dropping my car off, to having a loaner car ready even with my slight change request, to having my car ready in a timely matter. I don't have to worry about required car maintenance being handled timely, they always alert me when any kind of service is due or coming due soon. I have no doubt and feel good about recommending Robert and his Team whenever there's an opportunity. They are, A Team of Excellence at work.
Thank you all, you do make a difference!

Philippa Reed

Was this review helpful to you?    Yes | No Thank you

I came to Boardwalk to get a service item taken care of on my vehicle and was met with consistently high levels of service. During the time they had my vehicle, they provided me a very nice loaner car and contacted me at regular intervals to give me updates on the service. Robert Manning especially took the time to make sure I was happy with the service completed on my vehicle - even bringing out the tech that completed the service to explain what was done. I would highly recommend any and all Audi owners to bring their vehicles into Boardwalk.

Was this review helpful to you?    Yes | No Thank you

Robert and the staff found a dangerous condition in my tire as well as addresses a strut issue all on a short test drive. The work was done quickly and made a huge difference in the car pergormace. I highly recommend boardwalk and robert.

Was this review helpful to you?    Yes | No Thank you

Robert always works on my car is always friendly, knowlegable and efficient. He is quick to figure out what the proble is and fixes it every time. He is good at keeping me updated on what's going on and time expectations as well.

Was this review helpful to you?    Yes | No Thank you

Having never been here before I came in for service on my A3. All staff were very courteous, and the service manager went above and beyond doing service on my vehicle. The service loaner was great, and they contacted me regularly with updates. I drove away satisfied and will be back.

Was this review helpful to you?    Yes | No Thank you

I was told my engine was going out and I needed a new car. I brought my car in for a second opinion. Robert notice I had outstanding recalls on it and was able to fix my car for under $1500 as opposed to buying a new car or paying 6k for a new engine. With a couple bumps in the road I am back in business. For now. :)
Fingers crossed!

Was this review helpful to you?    Yes | No Thank you

had been a mercedes owner for the last 25 years and found the accommodating nature of this dealership far superior. had fnail in tire and they immediately offered to send car to me.decided to bring it in and found the promptness and professional service exemplary. loaner waiting for me and car ready as promised even though I asked for additional service
they were a pleasure to deal with

Was this review helpful to you?    Yes | No Thank you

I have no worries when I take my car to Boardwalk Audi, regardless of service needed. Mr. Robert Manning always keep me informed while working on my car. I'm never been disappointed of being greeted with a smile or sincere assistance from him or all of whom I come in contact with. I've called even after my car had been serviced with questions on service provided and received prompt response and/or solutions to my concerns.

Was this review helpful to you?    Yes | No Thank you

One of the perks of purchasing a car at Boardwalk is the awesome service that is provided afterwards. Robert Manning, my designated service advisor was very clear on cost beforehand and kept me in the loop when my vehicle would be complete as well as how the the service went on their end. The fact that they give you an Audi loner car while yours is being service provides for scheduling flexibility as far as dropping off and picking up your vehicle which is fantastic for those with a busy work schedule. A+ for Robert and his team! Oh yea, when scheduling service ask about any coupons. Sometimes you may get lucky and a nice discont is available for the service being performed. Doesn't hurt to ask!

Was this review helpful to you?    Yes | No Thank you

Love this place great service nice people and they always work with me so I can get what I need!
I wld advice everyone to get their audi there trust me ur nt only getting a car u get a car family as well

Was this review helpful to you?    Yes | No Thank you