Robert Sharp at Carnival Kia of Rivergate

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
Had 6,000 mile check up, no problems, enjoy having oil change and tire rotation done. Clean and fast work and fair price. Will always return for future service.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
I have been to the KIA Rivergate Dealership for service on my new car twice now (oil change and tire rotation) and I can not express enough what a superb job Robert Sharp and his team have done. They care about what they are doing and the people they are serving and they take great pride in what they do. The service I received is outstanding and the timeline he gave as to the completion of the work was right on target! I won't ever take my 2011 KIA Forte any where else to be serviced for any reason. Robert Sharp has an outstanding personality and makes you feel that you are a real person and not just another car coming in for service. Thank you Robert for all that you do!!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
Robert is very courteous and friendly. He goes that extra step to make sure the customer is satisfied with the vehicle and the services provided.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
We are very satisfied. We were in the Madison,TN area & stopped in the KIA dealership to have our first 3,000 mile checkup & oil change. The registration was very fast & the waiting room was very comfortable. The service man said it would be about 30 to 40 minutes & we were done & ready to go in 25 minutes... absolute best experience for an oil change ever!!! Thanks, Bob

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
Robert diagnosed the problem quickly and accurately,a faulty senser. Also an oil change was needed at this time. The waiting time estimate was correct and the bill was accurate. Robert is friendly and atuned to customer expectations.

Jon Zeiller

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
Unfortunately we weren't able to purchase my black 2007 Optima LX from Carnival Kia of Rivergate, but we have been fortunate enough to have it serviced there!! From the day we got it, they are they only ones that have serviced it. We take it in for all oil changes and warranty services. They have always been courteous, friendly and knowledgeable. We will always take our Kia to be serviced at their Dealership....it's all about trust. I know they will treat my car like it belongs to them. People ask me all the time if I like my Kia....I tell them I LOVE my Kia. They should go to Carnival Kia and test drive one, they'll see what I'm talking about. :-)

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Sharp, Robert Sharp

My Review of Carnival Kia of Rivergate:
I bought a used 08 Amani from an individual. The Amanti is still under factory warranty, so I took it to Rivergate to meet the service manager and have an oil change performed. They treated me like I had purchased a new vehicle from their dealership. I have been back for some warranty work and they have continued to extend to me excellent customer service. Thanks Robert and Jason.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
I bought my car at Gary Mathews in Clarksville and was disrespected after the sale was complete. I call Shawn that was at the Rivergate location and talked to him about taking care of my car. He told me to come in at my convenience. When I came in I met Rob. This was over a year ago and I no longer take my care to any other place. I drive 64 miles one way to go to Carnival Kia of Rivergate. They treat me with the up most respect and treat me like family. I had to get my 30,000 mile work up done and they had a car rented waiting on me because I had appointments that day I couldn't cancel. They are truly amazing and Ive told everyone I know here in Dickson TN about them. They are truly a great team and after Shawn left and went to Franklin I was worried but Rob still takes exceptional care of me and my car.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Sharp

My Review of Carnival Kia of Rivergate:
The personality of these guys were great. Robert pointed out everything I needed done to my vehicle and categorize its order of importance. I felt like he was concern about my pockets for the bill was going to be quite hefty by the time I tend to all the services my car needs. The camshaft sensor was replaced and my car is starting up beautifully. Tom pointed out that my coolant was very low but didn't see a leak. He topped it off for me and offered to keep an eye on it in case there is a bigger problem. I will be returning as soon as I can save up more money for the first thing on the list is a new timing belt:).

Happily submitted,
Anita H.
Madison, TN

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Sharp, Robert Sharp

My Review of Carnival Kia of Rivergate:
I have a tight schedule and find it difficult to make appointments. It never fails that any of the Kia dealers I go to manage to fit me in and always let me know what to expect from my next visit. They go out of there way to fill my needs and I never have a complaint about the work done on my car.

Thank You All,
Gail Fulton

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