Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Rocco Morando
My Review of Shawnee Mission Kia:
I walked into Shawnee Mission Kia because my sister had just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approved for a car considering we have no credit. I was looking at the 2011 Sportage and he not only gave me all the information on it, he walked me outside and showed me all the features before we even went for a test drive. I loved the car but with no credit, we needed our parents to co-sign and since my mom is not a tech wiz, he let us drive the Sportage over to my parents house (with him as well) to fill out the information in paper form. This was my first sign that he was willing to go above and beyond to find us something. He did everything that he could to get us approved for that brand new 2011 (and he did) but we decided because of the price and our credit that we would go with used. We came back to the used lot later on in the week and Rocco was just as helpful. He worked with us, no matter how long it took to get us a Sportage in our price range. We decided to change which car we traded in after the deal was already drawn up and even though I know it had to be a pain, he was very understanding and patient with us. He would not stop working until he knew we were happy. We ended up going with the 2009 Kia Sportage and we LOVE it! Overall the staffs in both the new and used lots were very friendly and my experience was wonderful and Rocco was so knowledgeable and amazing. I could not have asked for anything better. He gave a newlywed couple a chance to get an awesome new car and credit history and for that we could not be more appreciative.
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