My Review Of Hiley Volkswagen:
As a first time car buyer I had expectations regarding some of the feelings I might have while going through the process of purchasing a new car. I had the idea, that because salesmen can be more eager to get your business than you are eager to spend the money on a new car, I might feel pressured. I was planning on finding a car online myself then just going to purchase it without having to listen to the lines used by typical salesmen to get you to buy that car. I am so thankful that I went to Hiley Volkswagen of Arlington because as soon as I walked in and met my salesmen, Rocky Acosta and Yaw Owusu, I knew that feeling pressured was not something I'd have to worry about. Between the two salesmen I'm sure I was quite the pain. I test drove three cars. Two of them were used and one new. Because of my budget, I was thinking I'd have to purchase one of the used cars. When I test drove the 2011 Jetta I told Rocky that I knew exactly what I wanted but I probably couldn't afford it and he asked what my budget was. Needless to say, because of Rocky, Yaw, Daren and the rest of the team at Hiley I was able to drive my brand new Jetta out of the showroom that day!!! (well, they drove it out. I guess they didn't trust me?) I met people throughout the building during my visit and I feel very confident that I have found the right place to take my business in regards to their excellent customer service, knowledge about the product and their willingness to go out of their way to make sure that when you drive out of that parking lot, you have a smile on your face that won't come off until you hit a water puddle and get your new car dirty!
So in regards to my overall experience at Hiley Volkswagen of Arlington, I would like to thank the whole team and give a special thanks to Rocky, Yaw and Daren for making sure that I got everything I wanted and nothing less!
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