Rodney Wood at Tri State Nissan

I brought my Titan in for service, and I needed tires. Rodney was wonderful to work with, and with his expertise and knowlege. Rodney made a phone call; to the Warranty Department, and they supported his decision and reccommndation for the tires. He got me four new tires that I wanted, and because they were a bit more than the "freebies", I was willing to pay the extra. He went out of his way to accomodate my requests as well as my needs.
Francis Zoldak

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My experience with Tri State has been one of complete satisfaction with all aspects of the car buying process. Besides getting a great deal; all the people there are superbly trained in their jobs and making the customer experience a great one, best of the best. I am so glad I bought a Nissan there to be part of this; all the other dealerships in Winchester left me cold comparatively, you now like they really don't care if you are there or not there. I am 64 and I have many years of car buying experiences and this one is the best and I am looking forward my future with Tri State.

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We have purchased 5 vehicles from TriState. Four of them new and one used. We have always received great prices and payments that we are comfortable with.

When we need service we are always greeted by name and treated like we are the most important customers. Rodney, the service manager, has always helped us with any concerns we have had with any of our vehicles, big or small. This is a place that still has the motto, "The customer is always right". In this ever changing world of customer service, they never let us down but increase our expectations of others because they are so good and kind.

It is an excellent place to purchase a vehicle and have it serviced. We recommend TriState sales and service to all of our friends and family.

You WILL be happy if you give them a try.

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I tell everyone no matter what kind of vehicle brand you drive this is the place for service. Matt Keenen is my service contact and he is outstanding. Tri State from the top (Steve Ward) to the young man who will clean your car really understands customer service! The express-lube is fast and cost effective. Free wifi, nice waiting room, beverage center and friendly employees. If your vehicle is in for the day they will take you to work! You feel that you are the number one customer, they communicate clearly and explain what they are doing or recommending very well. I drive a Nissan Altima 2003 with over 312,000 miles and they have done my service all these miles. Not one time have I had to have work re-done. Matt understands that due to repair cost somethings have to wait and he is well versed on what should be repaired right away for safety reasons and what can wait. What more can I say give them a try and see for yourself.

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We have purchased many Nissans and we love the company. When we found Tri-State Nissan, we knew we wouldn't go anywhere else. The people are friendly and personable. There is never any pressure to purchase. They have a great Tires For Life program that I will be certainly use! We currently have 4 Nissans (Armada, Altima, 370Z, and 300ZX). We have all of our service performed by the honest and knowledgeable individuals in the Service Department. We love Tri-State Nissan!

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We have owned several types of Nissan's for over 20 years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly hello's and smiles. The service department is a team and they take great care of their customers. We are on a first name basis and its so nice to be treated with care and respect.
Over the last few weeks we have had a nail in our tire and the batteries went out on our key. When we were waiting we were telling the service dept. how happy we are with Tri-State Nissan and they always exceed our expectations. They were very appreciative of our compliments and we asked if there was a customer review we could fill out on their behalf and we were given this.
Tri-State Nissan will have the business of the West family for many years to come and want to thank the entire staff for all they do for us. From Jeremy in sales to The service dept. to Rodney in parts and to whomever takes our payments, the entire team is fantastic! I highly recommend this team to everyone I see!
Happy Driving!
Jonna and James West
Winchester, VA

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